Server connection problem on xbox one

by ApolloV13
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Original Post

Server connection problem on xbox one

★★ Newbie

Any server I do connect to is rubber banding and skipping all over the place, or else I can’t connect into a match at all. 

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Re: Server connection problem on xbox one

Community Manager

@ApolloV13 

 

Still experiencing rubberbanding? Check out these steps below and let us know if they helped!

 

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

 

 

Power Cycle the Console

  1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button on your console to turn on the Xbox One.

Clear Mac Address

  1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

Reboot the Network

  1. Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.
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