June 2019
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? MarkoLizZo
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Pre-game lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Connecting to a match
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? When connecting to a match, it takes me at the main menu with an error like: The connection to the server has been lost. Code: leaf
What should be happening instead? Just connect to the server
Steps: How can we find the bug ourselves? It happens sometimes just searching for a match here.
Screenshot of the error attached.
June 2019
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? NatanaelCaberz
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was in the lobby or going into the match than it crashes and shows code leaf
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? It happens every match
When did this happen? (dd.mm.yy hh:mm) 9/6/19
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? It stops everything than kicks you out and brings you to load up screen than shows contact ea/help and says code leaf
What should be happening instead? It should let me at the game instead of crashing
Steps: How can we find the bug ourselves? I’m not sure but you guys can screen share with me so you can see the problem your selves I’m sure I’m not the only one this happens to
Code leaf is the main important information. I gathered and I would love to have my game running before season 2 is released cause I can’t do anything with apex
June 2019
June 2019
Thank you for responding im hoping many people tell the developers the problem that is occurring because i cannot get on the game without it crashing.
June 2019
June 2019
Bro same I’ve had this same issue twice before and it’s so annoying.
June 2019
Now it is crashing in game too. It is a bug that need to be fixed asap.
June 2019
Has it been fixed for y’all, it’s doing it to me now
July 2019
I had this bug sometimes after season 1 during elite. Now in season 2 it happens every 2 games
July 2019
Same here I used tho get the error code: leaf but now it’s code:net for me. It’s been over 2 weeks and I haven’t seen any clear indication that apex is working to resolve this issue