Security key not working - cant login.

[Venompapa]

Hello, i have an issue with my security key. Wasnt logging into the game/website since a long time and it wasnt accepting the security code, ive tried to reinstall the phone app from the google play store to find out i need a serial code to get it work but since im locked out from my account its not helping much...

There any suggestion what can i do about this? Cant reach the support since tickets only for subscribers...

[TheRandomno · Accepted solution]

There's a guide here for adding and removing a security key. If you can't get it to work, you should be able to remove the key, which will at least allow you to log in.

[TheRandomno · Accepted solution]

There's a guide here for adding and removing a security key. If you can't get it to work, you should be able to remove the key, which will at least allow you to log in.

[Venompapa]

Im getting stuck at the "Lost your Security Key?" part of the guide since that question never appears for me under the security key code form.

EDIT: nvm ive got it work now, just did remember ive changed my login password since last time o.o thanks you for the help!