Re: Security code

by EA_Blueberry
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Original Post

Security code

★★★ Newbie

It keep asking me for the security code but I don’t remember it & everytike I press send a new code they never send it! & I’m tryna link my accounts

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Re: Security code

Community Manager

Hi @DaMobb11

 

I'm not quite sure if you are using e-mail or text messages to receive the security code, but if you're not receiving it make sure you check your junk/spam/promotional folder for e-mail. If you received a new phone or phone number that could be why you're not getting the text message because your previous device is still linked to the account.

If you're still having some trouble, don't worry! Our Live-Support team can help with issues surrounding security codes for accounts. 

Please get in touch with them as soon as possible by submitting a request HERE

 

We apologize for any trouble it gave you. Thank you for playing EA games.

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