I lost my rank from Platinum to silver

[vismajor01]

The servers been resetted, everyone got deranked.

[PatrickWeetje]

How can we solve this?

[JRissey]

Have you had a resolution for this? I'm getting exactly the same thing on mine and cant play with a friend (also demoted to silver) as Im still showing platinum it enforces the 1 rank difference and we cant start a ranked game. 

Thanks

[lurkingwolf420]

I was a plat an got put at silver

[lurkingwolf420]

@Chill-Out-Zone Same iv been trying to figure out why and whats happening

[lurkingwolf420]

I just played a game my team ranked 3place but im told we only made it to 14 fix what ever is going on 

[quentinpence10]

Wasn’t the soft reset supposed to be for 1.5 ranks? I dropped from the top of silver 2 to bronze 4. That’s almost 6 ranks

[Tosstime]

@EA_Kent
hello also I had a problem with the rank I went from platinum 4 to bronze two what can I do?