Screen froze on EA user agreement

[danygrl13]

I cant get past this screen. No button works except the PS button to close the application.  Help!! 

[EA_Aljo · Accepted solution]

Hi there, @danygrl13 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

[EA_Aljo · Accepted solution]

Hi there, @danygrl13 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!