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Re: Screen freeze in division rival loading screen

by EA_Cade
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Original Post

Accepted Solution

Screen freeze in division rival loading screen

★★★★ Novice

When ever I enter divison rivals it gets stuck on loading screen. After this the game stucks and I have to close it.This has been happening after the squad update.

 

I have tried everything from repairing the game, changing the settings and reinstalling the game.

And my network also works fine.

 

Please help.😞

Message 1 of 10 (801 Views)

Accepted Solution

Re: Screen freeze in division rival loading screen

Community Manager
Hi @Sanchit_42010,

Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear
-EA Cade

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Message 9 of 10 (685 Views)

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Re: Screen freeze in division rival loading screen

Community Manager
Hi @Sanchit_42010,

Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this persists?
-EA Cade

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Message 2 of 10 (747 Views)

Re: Screen freeze in division rival loading screen

★★★★ Novice

No this isn't working.

Message 3 of 10 (742 Views)

Re: Screen freeze in division rival loading screen

★★★★ Novice

This started happening after the squad update.

Message 4 of 10 (739 Views)

Re: Screen freeze in division rival loading screen

★★★★ Novice

@EA_Cade every other mode is working fine....... it's just division rivals...

Message 5 of 10 (729 Views)

Re: Screen freeze in division rival loading screen

Community Manager
Hi @Sanchit_42010,

Hmm, can you try this please and let me know if it recurs?

Disable cloud saves in Origin, Application settings, Installations and Saved Game States. Turn them off. Then change the name of the FIFA 20 folder to e.g. FIFA 20 copy, this directory is located in% USERPROFILE% \ Documents or% USERPROFILE% \ My documents, then restart the game.

Warning! Single player game saves may be lost (Career mode). The backup copy of locally saved games will be in the "FIFA 20 Backup" folder.
-EA Cade

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Message 6 of 10 (705 Views)

Re: Screen freeze in division rival loading screen

★★★★ Novice

No bro it didn't work.What should I do?😞

Message 7 of 10 (694 Views)

Re: Screen freeze in division rival loading screen

★★★★ Novice

This is how it's stuck now 

Message 8 of 10 (690 Views)

Re: Screen freeze in division rival loading screen

Community Manager
Hi @Sanchit_42010,

Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear
-EA Cade

Stay and Play.png
Message 9 of 10 (686 Views)

Re: Screen freeze in division rival loading screen

★★★★ Novice

Thank you so much man this worked 👍

Message 10 of 10 (622 Views)
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