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Screen Problem

by bobymilenkov1
Reply

Original Post

Screen Problem

★★★★ Novice

Hi guys i have this problem that i see red dots or something on my screen it doesnt happen in other games just in Apex Legends. If someone can fix this problem im gonna be really thankful!

Message 1 of 12 (407 Views)

Re: Screen Problem

Community Manager

@bobymilenkov1 

 

Hey there! I'm led to believe this might be related to any overlays you could be using, bad video card driver that needs to be reinstalled, or corrupted files within the game folder. Let's see if these steps below help out. Thumbs up

 

  1. Right-click on the game in Origin and select "Repair."
  2. Disable any overlays you're using and try re-launching the game.
  3. Still getting it? Try uninstalling your video card driver and re-download the latest version from Nvidia/AMD's website.

Feel free to include a DxDiag if you need more help so we know what system specifications you have. Good luck and thanks for the report!

 

How to gather DxDiag information

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

/Blueberry

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Message 2 of 12 (328 Views)

Re: Screen Problem

★★★★ Novice

Hello im using i5-9400f and gtx 1660 Ti i will try the steps ty for your response!

Message 3 of 12 (322 Views)

Re: Screen Problem

★★★★ Novice

Hello i tryied the steps but the problem is still here . I repaired the game , unistall and insntall new drivers but i still have this problem

Message 4 of 12 (310 Views)

Re: Screen Problem

Community Manager

@bobymilenkov1 

 

Can you try re-plugging your monitor cables back in and see if reinstalling the game can fix it?

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 5 of 12 (277 Views)

Re: Screen Problem

★★★★ Novice

I reinstalled the game 3 times and switch for new cables for my monitor but the problem is never gone .

Message 6 of 12 (234 Views)

Re: Screen Problem

Community Manager

@bobymilenkov1 

 

Have you tried setting your graphical settings to default from the Nvidia Control Panel and in-game? It leads me to believe it's artifacts showing up from the video card. Do you use other type of software for your graphical settings?

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 7 of 12 (204 Views)

Re: Screen Problem

@bobymilenkov1 

 

Can you disable ambient occlusion in video options and advise if any change.

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Message 8 of 12 (188 Views)

Re: Screen Problem

★★★★ Novice

Still doesnt work!

Message 9 of 12 (101 Views)

Re: Screen Problem

★★★ Apprentice

looks like blood to me after u got hit?

Message 10 of 12 (93 Views)

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