Re: Score issue suddenly

by OvEr_KiLL3311
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Original Post

Accepted Solution

Score issue suddenly

★★ Novice

Dear Support Team,

 

Suddenly the BF1 game is disconnected and after launching again the score has been zeroed as no rank at all.

 

your support is much appreciated.

 

Best Regards...

Message 1 of 9 (1,004 Views)

Accepted Solution

Re: Score issue suddenly

Hero (Retired)

Hey @otsokek @JustJimmy_YT @ExtraPlay,

 

They've been experiencing some Server issues at the moment.

 

If your Rank shows 0, and it looks like everything has been reset, don't worry, you haven't lost any progress.

 

Once you're able to connect, play a couple matches, so your account syncs up with the Servers.

 

Everything should be back to normal soon.

 

If you're still having issues, please let us know.

 

Thank you Standard smile 

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Message 8 of 9 (928 Views)

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Re: Score issue suddenly

★★★★ Apprentice
same here bro, looks like the games down
Message 2 of 9 (979 Views)

Re: Score issue suddenly

Hero (Retired)

@Colonel_Moe777x7 @OvEr_KiLL3311 

 

Hey guys, 

 

Sorry to hear about this.

 

Have you tried logging in again recently?

 

I just checked mine (on PC), and everything seems okay.

 

If your Rank is still showing 0, please try playing a couple rounds, and let your account sync up with the Servers.

 

Everything should be back to normal.

 

Hope this helps.

 

Thanks Standard smile 

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Message 3 of 9 (962 Views)

Re: Score issue suddenly

★★★ Newbie
I'm having this issue as well, all progress lost and rank is down to 0.. What's going on? I have tried to restart the game and Origin, but nothing changes..
Message 4 of 9 (946 Views)

Re: Score issue suddenly

★★★ Newbie
Thank you. Freaked out a bit lol
Message 5 of 9 (938 Views)

Re: Score issue suddenly

[ Edited ]
★★★★★ Newbie

restarting the game and my pc doesn't change anything. i can't even join a match.

 

Message 6 of 9 (925 Views)

Re: Score issue suddenly

Message 7 of 9 (912 Views)

Re: Score issue suddenly

Hero (Retired)

Hey @otsokek @JustJimmy_YT @ExtraPlay,

 

They've been experiencing some Server issues at the moment.

 

If your Rank shows 0, and it looks like everything has been reset, don't worry, you haven't lost any progress.

 

Once you're able to connect, play a couple matches, so your account syncs up with the Servers.

 

Everything should be back to normal soon.

 

If you're still having issues, please let us know.

 

Thank you Standard smile 

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Message 8 of 9 (929 Views)

Re: Score issue suddenly

★★ Novice

Jee guys thanks a lot to all of you for supporting and much appreciated.

Message 9 of 9 (876 Views)