Product: Mass Effect Andromeda
What edition do you have? Standard Edition
Physical Disc or Digital version? Digital Based Install
Summarize your bug Scanner immediately closing when opened.
How often does the bug occur? Every time (100%)
How long has this issue been happening? Always Happens
Please select your region
Run the www.speedtest.net network benchmark and post your upload and download speeds. 54.05mbps Download 3.07mbps Upload
What company provides your internet service? Virgin Media
Steps: How can we find the bug ourselves? Open the scanner
What is the AMD or Nvidia Model Number of your graphics card? AMD Radeon R9 200 series
Please enter memory size in GB. 2048MB
The scanner isn't working. I can fix it by restarting the game, but 5 minutes later it happens again.
Also adding the addition that sometimes walking/running doesn't work- instead the character model floats a couple of inches off the floor and jiggles about a little bit.
Heavily impairing my ability to play the game- not happy, have been looking forward to playing Andromeda for a while.
If you are playing with a controller, press Shift on your keyboard. For some reason if you hit Shift accidentally while using the controller, it sets you to permanently run and closes the scanner as soon as you open it.
Same Problem. Scanner will quickly toggle off after turning it on. It's unusable until restarting. This is problematic because you lose Priority Mission progress. The quick-save work-around of switching missions to allow quick-saving does not always allow you to quick-save.
8GB RAM, ASUS Strix GTX 970 x2 (SLI)