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Re: Scanner immediately closing

by BellyDaMelly

Original Post

Scanner immediately closing

★★★★★ Newbie

Product: Mass Effect Andromeda
What edition do you have? Standard Edition
Physical Disc or Digital version? Digital Based Install
Summarize your bug Scanner immediately closing when opened.
How often does the bug occur? Every time (100%)
How long has this issue been happening? Always Happens
Please select your region
Run the network benchmark and post your upload and download speeds. 54.05mbps Download 3.07mbps Upload
What company provides your internet service? Virgin Media
Steps: How can we find the bug ourselves? Open the scanner
What is the AMD or Nvidia Model Number of your graphics card? AMD Radeon R9 200 series
Please enter memory size in GB. 2048MB

The scanner isn't working. I can fix it by restarting the game, but 5 minutes later it happens again.

Also adding the addition that sometimes walking/running doesn't work- instead the character model floats a couple of inches off the floor and jiggles about a little bit.

Heavily impairing my ability to play the game- not happy, have been looking forward to playing Andromeda for a while.

Message 1 of 7 (521 Views)

Re: Scanner immediately closing

★★★★ Novice

Happened to me once on Eos, restarted the game and it didnt persist

Message 2 of 7 (493 Views)

Re: Scanner immediately closing

★★★★ Novice

If you are playing with a controller, press Shift on your keyboard.  For some reason if you hit Shift accidentally while using the controller, it sets you to permanently run and closes the scanner as soon as you open it.

Message 3 of 7 (471 Views)

Re: Scanner immediately closing

★★★★ Novice

I've been having this issue too, pressing shift solves it even if you aren't using a controller.

Message 4 of 7 (446 Views)

Re: Scanner immediately closing

★★★★ Novice

Same here. Playing only with tastatur and mouse on pc. thx for the solution.

Message 5 of 7 (378 Views)

Re: Scanner immediately closing

★★★★ Novice

same happened to me but after a quick restart it was gone... not seen it again during the rest of the trial

Message 6 of 7 (352 Views)

Re: Scanner immediately closing

★★★★ Novice

Same Problem. Scanner will quickly toggle off after turning it on. It's unusable until restarting. This is problematic because you lose Priority Mission progress. The quick-save work-around of switching missions to allow quick-saving does not always allow you to quick-save.


8GB RAM, ASUS Strix GTX 970 x2 (SLI)

Message 7 of 7 (290 Views)


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