February 2018
With the new update for Star Wars Galaxy of Heroes on 2/28/18, my Samsung Galaxy S7 with Android version 7.0 is registering with Google Play as device not compatible. I have tried following previous instructions on making sure the Google Play app is up to date, I cleared the data and rebooted the phone. Help!
Solved! Go to Solution.
March 2018 - last edited March 2018
Hello Holotable Heroes,
We’ve been working on the issue many of you reported to us about the Samsung Galaxy S7 being listed as an incompatible device on Google Play. We’ve worked with Google to put a fix in place. You can now download and update Galaxy of Heroes as before on your Galaxy S7. No need for troubleshooting or workarounds.
Thanks for sticking with us while we sorted things out, and thank you for playing with us 😊
February 2018
Ditto.
February 2018
Also having this issue. I've also managed to update my phone manually and am now losing out on my noon bonus energy because the game won't launch without a update. Yet I can't install the update, because my device isn't compatible.
February 2018 - last edited February 2018
I was having the same exact issue. Tried to update on my S7 and Google said my S7 device not compatible.
Update:
I was able to fix my issue with EA tech support help. I did the following:
February 2018 - last edited February 2018
SOLUTION! Follow these steps to resolve:
Then update/install the game from the google play store.
February 2018
February 2018
February 2018
March 2018
With the new update for Star Wars Galaxy of Heroes on 2/28/18, my Samsung Galaxy S7 with Android version 7.0 is registering with Google Play as device not compatible. I have tried following previous instructions on making sure the Google Play app is up to date, I cleared the data and rebooted the phone. Help!
March 2018