SWTOR randomly crashes to desktop

by Arauto_Kagnos
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Original Post

Re: SWTOR randomly crashes to desktop

@Arauto_Kagnos 

 

After you use DDU see if the debug mode appears it should be listed in the pull down even if it cant be used 

 

 

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SWTOR Forum Username = OwenBrooks
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Message 11 of 27 (765 Views)

Re: SWTOR randomly crashes to desktop

★★ Apprentice

I'm a noob when it comes to computers, what does "clocks" mean in this case?


I can attempt that but I don't want to mess too much with that as I understand nothing of what it entails short of deleting all my drivers. What running this program exactly entails? Will I have to use an alternate computer/notebook to connect with my new PC in order to install the drivers? Or do I just run it and it does its thing then I re-install my drivers?

I can't remove my RAM now as its 11 PM and it'd do a lot of noise to mess with tools right now. But I can attempt that in the morning in order to isolate the issue.

Message 12 of 27 (756 Views)

Re: SWTOR randomly crashes to desktop

@Arauto_Kagnos 

 

Clocks is clock speed of the video card in this case 

 

If not sure on DDU simply uninstall the nvidia driver and select custom and clean install on this driver from nvidia.com

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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 13 of 27 (750 Views)

Re: SWTOR randomly crashes to desktop

[ Edited ]
★★ Apprentice

I still don't know what that means. Regardless I'll do just that. How do I uninstall my drivers though?

Message 14 of 27 (745 Views)

Re: SWTOR randomly crashes to desktop

@Arauto_Kagnos 

 

Press the windows key and type add it should pop up with add or remove programs, then you scroll down until you find the nvidia listed and uninstall everything nvidia wise 

 

then run the driver i listed , it should allow the prompt of custom install and you will then see a tick box to select clean install

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 15 of 27 (738 Views)

Re: SWTOR randomly crashes to desktop

[ Edited ]
★★ Apprentice

Thanks, will do.
EDIT: The scan you told me to do had this to say 

Spoiler
Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

EDIT 2: I uninstalled all Nvidia related programs as you instructed and ran the driver installation with custom and clean install but I'm still unable to start the debug mode. The option is still not there. Should I attempt it again?

Message 16 of 27 (736 Views)

Re: SWTOR randomly crashes to desktop

@Arauto_Kagnos 

 

Will need to check on the nvidia if that driver really has it included

 

in regards to the sfc finding corrupt files open the command prompt as administrator again and try the below 

 

dism /online /cleanup-image /restorehealth

 

see if that works

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 17 of 27 (681 Views)

Re: SWTOR randomly crashes to desktop

★★ Apprentice

@proxos666 and where would I check that? GeForce experience? Within Nvidia's site?

I typed that in the CMD after I ran it as administrator and here's what it said. Apologies for the Brazilian Portuguese. Will attempt my best at translating it.

Spoiler

Ferramenta de Gerenciamento e Manutenção de Imagens de Implantação(Deployment Image Maintenance and Management Tool)
Versão: 10.0.17134.1 (Version)

Versão da Imagem: 10.0.17134.1006 (Image Version)

Message 18 of 27 (659 Views)

Re: SWTOR randomly crashes to desktop

[ Edited ]

@Arauto_Kagnos 

 

That appears to be the response when it starts scanning it should take a while to finish

 

edit - see this link for how it should look when running

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 19 of 27 (651 Views)

Re: SWTOR randomly crashes to desktop

[ Edited ]
★★ Apprentice

I've done that but nothing happens. I'm still getting the same message without any additional things appearing.

Edit: NVM its scanning now.

Edit 2: Here is what shows. I'm assuming the issue is fixed now.

Spoiler
[==========================100.0%==========================] Operação de restauração concluída com êxito.
A operação foi concluída com êxito. (Restore operation completed successfully.
The operation was completed successfully.)
Message 20 of 27 (639 Views)