Re: SWTOR no servers when I start game

by proxos666
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Original Post

SWTOR no servers when I start game

★★★ Novice

Hey guys, I need some help. I can log in just fine no issues, but once in the game, the server list is blank. Please help.

Message 2 of 10 (771 Views)

Blank Server List

[ Edited ]
★★★ Novice

I am having this problem now, no servers are showing up on my login screen. 

Message 1 of 10 (755 Views)

Re: SWTOR no servers when I start game

@JediJosiahD 

 

Start with removing and readding exceptions for both launcher.exe and swtor.exe to your antivirus and firewall.

 

If Nortons ensure exception is set to allow as auto it can auto block for example.

 

Gathered the router/modem has also been rebooted.

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Message 3 of 10 (762 Views)

Re: SWTOR no servers when I start game

★★★ Novice

I have attempted with the firewall off and I have had no success. The computer doesn't contain any form of 3 party anti-virus software. As far as the router goes there are 2 other laptops connected to the same network. Both of the other computers are running SWTOR perfectly. What else could I try?

Message 4 of 10 (759 Views)

Re: SWTOR no servers when I start game

@JediJosiahD 

 

Check the exceptions in windows defender and that private and public are ticked for swtor

 

other then that ensure that there is no compatibility set to the game shortcut , launcher.exe and swtor.exe (all 3) as a compatibility mismatch can result in a no server list

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Re: SWTOR no servers when I start game

★★★ Novice

Okay, so I removed the compatibility from all three items and I enabled the private and public firewall settings. I still am getting a blank server list. 

Message 6 of 10 (720 Views)

Re: SWTOR no servers when I start game

@JediJosiahD 

 

Just to 100% confirm you removed the current exceptions in defender and added both launcher.exe and swtor.exe (both) as new exceptions

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SWTOR Forum Username = OwenBrooks
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Re: SWTOR no servers when I start game

★★★ Novice

Yes, I have still no server list. 

Message 8 of 10 (682 Views)

Re: SWTOR no servers when I start game

EA Live QV Team

@JediJosiahD Could you try a clean boot to see if the server list populates?

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Leave the Bitraider Mini-Support Service and Bitraider Mini-Support Service Stub Loader enabled. Restart with the clean boot settings applied and try to run the game.

Message 9 of 10 (671 Views)

Re: SWTOR no servers when I start game

@JediJosiahD 

 

It may also be worth running the repair utility detailed at this link too just to be certain the launcher files are good 

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SWTOR Forum Username = OwenBrooks
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