SWTOR game not opening

[JuanchololGamex]

Alright, I just installed the game,... twice, since previously I installed through Steam  but got the same problem, that I installed the game completely and waited until it was finished, but now every time I hit "Play" it just closes the launcher but does not launch the game, help, please

[proxos666 · Accepted solution]

@JuanchololGamex 

try using this https://support.microsoft.com/en-us/help/3159635/windows-10-update-assistant

it looks like the version you havce 17133 didnt make RTM https://www.windowscentral.com/microsoft-demotes-windows-10-redstone-4-build-17133-rtm-status

[proxos666]

@JuanchololGamex 

Can you provide a dxdiag per https://answers.ea.com/t5/Troubleshooting-Guides-Info/Guide-Posting-a-DxDiag/td-p/4832663/jump-to/fi...

[JuanchololGamex]

@proxos666 Here it is

[proxos666]

@JuanchololGamex 

You are running Windows 10 Build 17133) (17133.rs4_release.180323-1312) 

See https://answers.ea.com/t5/Technical-Issues/Game-won-t-launch-after-pressing-play/m-p/9730223#M65739  your version is actually older then the linked example

I would recommend updating to a newer version of windows that should resolve the issue.

[JuanchololGamex]

@proxos666 um... I tried checking for updates, and while it did update something I tried again and nothing, and now it claims I am up to date...

[proxos666]

@JuanchololGamex 

open a command prompt as administrator and type sfc /scannow then reboot and recheck for updates

Your windows version is 17133 and latest is 19042  https://docs.microsoft.com/en-us/windows/release-information/ so definitely not up to date

[JuanchololGamex]

@proxos666 Windows Resource blah blah did not find any violations... that's what it says to me

[proxos666 · Accepted solution]

@JuanchololGamex 

try using this https://support.microsoft.com/en-us/help/3159635/windows-10-update-assistant

it looks like the version you havce 17133 didnt make RTM https://www.windowscentral.com/microsoft-demotes-windows-10-redstone-4-build-17133-rtm-status