October 2015
To all of the people that were having this issue,
Please try it now. I was able to do it myself just now, so it should work for you all!
Good Luck, and MTFBWY! :D
November 2015
Tried today and am getting the same issues you all were having. So, was it just waiting a day or so that fixed it? No cards or browsers work.
November 2015
I'm having this problem too. Happened on the first try, which only took something like a couple of minutes at the most to get to the pay now screen. I've tried several times since then and I get the same problem. Does anyone know if it's happening for people who try to pay for more than a month?
November 2015
Did you try clearing cache, deleting cookies and then restarting your Browser?
November 2015
Hiya,
One thing you can try is using incognito mode in your browser, this will disable cache and addons which may help.
In Google chrome use CRTL-SHIFT-N to open an incognito mode tab. You should then have to login to the swtor web site again and then try the purchase.
Cheers
jorus
November 2015 - last edited November 2015
Thank you both for the advice, unfortunately it didn't work. I've tried on a new computer, firefox with cleared cache/history/loggins etc and chrome both in standard and incognito mode. I even tried starting off in the store rather than the account subscription page. Every time it's the same message:
An error has occurred while trying to process your request. Please, try again later. {0}
Edit: Finally got it to work, had to use a paypal account. Not sure why that would make a difference.
December 2015
Did waiting over 24 hours solve the issue? I'm having this problem now as well.
September 2016
2016, I have this problem too, thx EA ...
September 2016
you might wanna give them a call, to see why you transaction isnt going through