Help us improve Answers HQ! Take Survey No, Thanks

SWGOH: Did not receive daily fleet rewards

by Bombbuster61
Reply

Original Post

SWGOH: Did not receive daily fleet rewards

[ Edited ]
★★★★ Novice

Logged into game

Opened inbox

Clicked claim on daily fleet rewards

Connection error message, try again

After trying again, inbox empty, rewards not added to inventory

 

Closed/reopened game

Rewards still not there

Restarted phone

Rewards still not there.

 

Samsung Galaxy 8+

Android 9

Time: 0615 CDT

 

First place rewards should be 1800 fleet tokens and 400 crystals but, as you can see from attached screenshots neither were added to my inventory. You can also see my Inbox is empty.

 

Edit to add: I submitted a support ticket (50260078) but they support specialist I spoke with on the phone told me submit a bug report here.

Message 1 of 2 (77 Views)

Re: SWGOH: Did not receive daily fleet rewards

[ Edited ]
Community Manager

Hi @Bombbuster61, if you were in contact with support and completed the basic troubleshooting steps for mobiles, then this might need a Bug Report. Can you fill out the questions in this template and click submit when you're ready? It will create a bug report in the Bug section.

____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Message 2 of 2 (42 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help