SWBF2 Crashes Upon Launching (Unable to Play)

[KplusU2]

I can play shadow of the tomb raider with no problems on 1080. This is the only game I have a problem with to for reference.

[ggibb65]

@KplusU2- Your DXD file tells me that you are running at 3840 x 2160 (32 bit) (60Hz) resolution. Try turning this down to 1920 x 1080. Also if you can get the game to at least load, go to Options - Video and check what resolution the game is set at.
I am going to be a real pain but can you tell me the detail of how your PC is connected to your TV. Your TV is RVU compliant. Are you connecting through a Genie DVR?

Also try disabling the Origin In-game-overlay (Application settings/origin in game/Enable origin in game/off)

[KplusU2]

The 3k is windows resolution. My game is set to 1080 with low settings.

[KplusU2]

My TV is a c8 LG 55 inch TV so it should be OK at least. It runs all the other games I play.

[Schnorrbert1992]

Finally got the game to work on my HDD.

I removed Origin and reinstalled it on my Windows SSD and now its working.

Worth a try for everyone having issues! 

[gvtduxbvzhz]

I've tried to contact customer support and provided my DxDiag (I also attached it here). The customer support team provided me with these instructions:

"Thank you for contacting EA Help.

This is a follow up email regarding the case you created today for launch issues and we have helped you with following troubleshooting steps:

-How to use CCleaner to fix PC issues
http://help.ea.com/in/article/how-to-use-ccleaner-to-fix-pc-issues/

-Programs that may conflict with Origin
http://help.ea.com/en/article/programs-that-may-cause-conflicts-with-origin/

-Run as admin
http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/

-How to create a new admin account
http://help.ea.com/en/article/how-to-create-a-new-admin-account/

-How to flush DNS Cache
http://help.ea.com/en/article/how-to-flush-dns-cache-for-windows/

-Clean boot
http://help.ea.com/en/article/how-to-clean-boot-your-pc/

For any query with EA games, you can always contact us or check our knowledge base at help.ea.com for self-help options and Answers.ea.com for in-game queries.

Have a great day ahead!

Thanks again for contacting EA Help."

As you can see, some of the links are unavailable, and I still can't play Battlefront II.

Is this problem happening since the last update? Because I've just bought the game yesterday...

[ggibb65]

@KplusU2 - ok, that didn't give me any ideas. Did you disable the origin in game overlay?
Anther thing you might try is disabling the win 10 game bar. Heres a link that will tell you what to do. https://www.windowscentral.com/how-disable-and-remove-game-bar-windows-10-creators-update.
There are many threads on this issue. I have tried reading many of them to see if I can find an answer for you. There is on large one which you might like to scroll through at this link https://answers.ea.com/t5/Technical-Issues/Crashing-to-Desktop/td-p/6441800/page/25. There are a variety of fixes for similar issues that work for some and not for others. You might find an answer that works for you. Let me know how you get on with the game bar one. I will keep following this thread until we can get some result.

[KplusU2]

I appreciate it. No I turned all the overlays off including nvidia's which is tricky. 

[IOrzhov]

Sitting in the same boat. Sometimes the game launches, sometimes it simply doesnt. When it loads it somewhat works tho.

[STR0NGB0W]

---

@ggibb65 wrote:

 @STR0NGB0W- Have you tried a complete un-install & re-install of Origin itself?

1. Hold down the Windows key and R
2. Type in %TEMP% -> press enter
3. Now delete the Origin folder.
4. Repeat step 2 in %AppData% and %LOCALAPPDATA%
5. Go folder were  you have installed Origin, (C:\Program Files (x86)\Origin) <- default
6.  Delete the Origin folder 
7. Restart your PC
8. Download Origin and install it again.

Also you may try this link> https://www.microsoft.com/en-au/download/details.aspx?id=36805.

Haven't found the MS fix I was looking for yet.

---

Apologies for not replying back sooner, I have had a rough past couple days (disabled veteran here). Anyways, I was finally able to reinstall Origin via this process and sadly, I am still experiencing crashing issues. My desk PC needed a driver update, then it was able to launch the game once but now it is doing something similar to my living room PC. I still have hopes (however small) of getting my old living room PC to run SWBF2, just havta set it back up and see how it goes. I believe that was the last PC I played SWBF2 on according to my cloud save data I saw while attempting to play on my desk rig.

I still need to review the most recent posts and reply to any relative to my issues. Again, thanks to all for the help, we will figure this out eventually (if not already) heh

Cheers!