SW:TOR payment problem, missing money

[gbialy11]

Hello.

I have been trying to pay for subscribtion to my swtor account but i got this instead.

"An error has occurred while trying to process your request. Please, try again later. {0}"

I tried again and again with almost every single option:

60 days,30 days and 90 days.

Same problem, then i realized that the money from my bank account has dissapeard for every try of buying.

I was paying for subscribtion for about one year every month automatically.

Suddenly my subscribtion cancelled in may i believe.

I would like to get my money back and fix the problem with subscription.

I miss over 200PLN  ;/

Reply ASAP PLZ

[proxos666]

@gbialy11 

that error is normally either a swtor block or a bank block 

what is the swtor username and will flag with CS when they come online in around 12 hrs for feedback as to what occurred and way forward

[gbialy11]

My stwor name is: Bielawskii

why i could get any of this block?

and why i did not get any mail or information about this?

will i get money back

[proxos666]

@gbialy11 

you need to login and reset the password on the EA account that has the personna bielawski15 that account uses the same onet.pl email address as on your swtor account

once that is done swtor purchasing will work again, recommend using incognito mode on chrome or a different web browser to be sure local cache doesnt interfere. 

Swtor are refunding the purchases already made so they will return over the next week

[gbialy11]

I am waiting for an hour to get the email with password reset.

Still nuttin...

[gbialy11]

Would this work if i change email adress attached to my swtor account instead.

Cause somehow i cannot login to my ea account nor receive password reset mail.

[gbialy11]

@proxos666  ^up^

[gbialy11]

Hello.

I have another account on ea but i cannot login.

I know the ID and e mail adress but when i try to send password reset mail nothing will show up.

I tried for about 20 hours and still nothing however when I tried to change password on this account it is no problem.

What should i do to acces another account.

Ryply ASAP PLZ

[gbialy11]

Hey@proxos666 .

I was trying to reset my password whole day but nothing appears in my email.

I know ID and mail but i cant login nor receive password reset.

Is there something else i can do?

Maybe delete this bielawski15 account or something.

Please help me.

[gbialy11]

@gbialy11 I tried with EA site, origin site and origin app...