Re: STILL Stuck in trial mode...

by EA_Atic
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Original Post

Re: STILL Stuck in trial mode...

EA DICE Team

@Davefritzergald  No need for spamming, the team has been poked on the issue. No news with me for the moment. But we are looking at it.  

 

/Atic 

Message 11 of 53 (1,203 Views)

Re: STILL Stuck in trial mode...

EA DICE Team
@Davefritzergald A quick question, what is your gamertag?

/Atic
Message 12 of 53 (1,279 Views)

Re: STILL Stuck in trial mode...

EA DICE Team

Hey everyone,

 

The team is still investigating they have a few questions for you. 

 

  • Is your Xbox made the Home Xbox? 
  • Are there several accounts playing Battlefield V on your Xbox? 
  • Have you ever had EA Access? 
  • How you own the game (physical, game share or digital)?

Thank you for helping out while we are investigating the issue! 

 

/Atic 

Message 13 of 53 (1,260 Views)

Re: STILL Stuck in trial mode...

★★★★★ Novice
@EA_Atic im having the same issue and have tried all of the above
Message 14 of 53 (1,257 Views)

what's

★★★★ Novice

anybody find a cure for the trial issue with battlefield v? I've tried everything I can think of

Message 15 of 53 (1,252 Views)

Re: what's

Champion (Retired)

What I can think of is:

 

-make sure you own the game on THIS account

-make sure NOT to download the trial but the full game (80+ GB)

-clean origin cache files

-run Origin as administrator (right click icon > run as admin)

-start the game from the origin games display tiles page

 

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Message 16 of 53 (1,228 Views)

Re: STILL Stuck in trial mode...

★★★ Apprentice

@EA_Atic Tried all of these suggestions. 

 

 

Home xbox: yes

Gamertag: THEOFILO4 

Physical copy (disk)

No other accounts share anything.

 

Message 17 of 53 (1,205 Views)

Re: STILL Stuck in trial mode...

EA DICE Team

Hey everyone, 

 

We may have a workaround, can you please make your Xbox console not the home console and see if that helps. 

 

Let me know if that works or not! 

 

Thanks to @kingsofslc ! Standard smile 

 

/Atic 

Message 18 of 53 (1,187 Views)

Re: STILL Stuck in trial mode...

★ Apprentice

I am having this problem. 
On my home Xbox. 
With one account playing. 
Have never had EA Access 

Own a digital copy of the game. 
@EA_Atic 

Message 19 of 53 (1,181 Views)

Re: STILL Stuck in trial mode...

★ Apprentice

cBODANGLES is my Xbox gamer tag @EA_Atic 

Message 20 of 53 (1,180 Views)