Help us improve Answers HQ! Take Survey No, Thanks

SAM bugged to tell me there is email when there is not

by sakara75
Reply

Original Post

Highlighted

SAM bugged to tell me there is email when there is not

★★★★ Novice

Product: Mass Effect Andromeda
Platform:Microsoft XBOX One
What edition do you have? Standard Edition
Physical Disc or Digital version? Disc Based Install
Summarize your bug When ever i board the Tempest, SAM tell me i have new email. I check the terminal( check both in case) and there isnt. This has happened every time i go to the Tempest and it's happening since the update.
How often does the bug occur? Every time (100%)
How long has this issue been happening? Always Happens
Please select your region Europe
Run the www.speedtest.net network benchmark and post your upload and download speeds. DOWNLOAD 30.43 Mbps UPLOAD 7.98 Mbps
What company provides your internet service? BT Infinity
Steps: How can we find the bug ourselves? Board the Tempest.
What is the AMD or Nvidia Model Number of your graphics card?
Please enter memory size in GB.

Product: Mass Effect Andromeda
Platform:Microsoft XBOX One
What edition do you have? Standard Edition
Physical Disc or Digital version? Disc Based Install
Summarize your bug Since update , every time i board the Tempest, SAM tells me i have new email on the terminal, except i dont. i checked both email terminals and nothing new for the past 6 times he has told me.
How often does the bug occur? Every time (100%)
How long has this issue been happening? Happening since the last patch
Please select your region Europe
Run the www.speedtest.net network benchmark and post your upload and download speeds. DOWNLOAD 30.43 Mbps UPLOAD 7.98 Mbps
What company provides your internet service? BT Infinity
Steps: How can we find the bug ourselves? go onto the tempest
What is the AMD or Nvidia Model Number of your graphics card?
Please enter memory size in GB.

Message 1 of 20 (1,647 Views)

Re: SAM bugged to tell me there is email when there is not

★★★★ Novice

Happens to me too, not game breaking but just annoying 

Message 2 of 20 (1,601 Views)

Re: SAM bugged to tell me there is email when there is not

★★★★ Novice

Yes, this starting happening to me after the MEA 1.05 update on my Xbox One.  I can live this for a while, but the more serious bug is the Hunting the Archon bug where I can't get past the Central Lab since no enemies appear and nothing happens.  

Message 3 of 20 (1,510 Views)

Re: SAM bugged to tell me there is email when there is not

★★★★ Novice

you should report that bug then. 

Message 4 of 20 (1,504 Views)

Re: SAM bugged to tell me there is email when there is not

[ Edited ]
★★★★ Novice

Same issue here since patch 1.05 on PC, but not just when boarding the tempest. SAM keeps saying this when going to the Research room as well. Pretty annoying indeed when there is actually no new email.

Message 5 of 20 (1,443 Views)

Re: SAM bugged to tell me there is email when there is not

★★★ Guide

at least he keeps things lively Tongue out

Message 6 of 20 (1,428 Views)

Re: SAM bugged to tell me there is email when there is not

★★★★★ Newbie
I might have a solution to this bug... I had the same issue sam said i had emails waiting for me but i was not getting any new emails on the tempest so i moved all my archived emails to my inbox and went and did a couple side missions on eos and then the nexus when i came back there were new emails. So i think there are email that i was not receiving for some time.
Message 7 of 20 (1,312 Views)

Re: SAM bugged to tell me there is email when there is not

★★★★ Novice

It seems to have stopped with a new game start......hmm

Message 8 of 20 (1,308 Views)

Re: SAM bugged to tell me there is email when there is not

★★★★ Novice

I'm playing on the PS4(disc version), and the same thing is happening to me. 

 

Message 9 of 20 (1,290 Views)

Re: SAM bugged to tell me there is email when there is not

★★★★ Novice

I'm pretty sure it's a mixup with the voice lines, i'm not hearing the "APEX squad redy for deployment" or what ever SAM says. but insted "You got mail"

Message 10 of 20 (1,289 Views)

me-andromeda-fem

Keep your account safe

We'll make sure it's you by sending you a code for your trusted devices.

Learn more about Login Verification on EA Help

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help