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Hi,

\n\n

I cant launch the game anymore after the update - it has worked before.

\n\n

What I did afterwards to resolve:

\n\n

EA App repair

Cache delete

BF 2042 repair

BF 2042 full reinstall

\n\n

EA Anticheat tool repair

\n\n

...

\n\n

IT always crashed back now to the EA app after showing the season 6 loading rectangle.

\n\n

CM edit: edited title for clarity.

","body@stringLength":"440","rawBody":"

Hi,

\n\n

I cant launch the game anymore after the update - it has worked before.

\n\n

What I did afterwards to resolve:

\n\n

EA App repair

Cache delete

BF 2042 repair

BF 2042 full reinstall

\n\n

EA Anticheat tool repair

\n\n

...

\n\n

IT always crashed back now to the EA app after showing the season 6 loading rectangle.

\n\n

CM edit: edited title for clarity.

","kudosSumWeight":10,"postTime":"2023-10-10T05:03:09.220-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:technical issues","text":"technical 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\n BF 2042 repair \n BF 2042 full reinstall \n\n EA Ant...","descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCw2OTcxNzIyLDY5NzE3MjI","node":{"__ref":"ForumReplyMessage:message:6971722"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCw2OTcxNzIyLDY5NzE3MjM","node":{"__ref":"ForumReplyMessage:message:6971723"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCw2OTcxNzIyLDY5NzE3MjQ","node":{"__ref":"ForumReplyMessage:message:6971724"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCw2OTcxNzIyLDY5NzE3MjU","node":{"__ref":"ForumReplyMessage:message:6971725"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCw2OTcxNzIyLDY5NzE3MjY","node":{"__ref":"ForumReplyMessage:message:6971726"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCw2OTcxNzIyLDY5NzE3Mjc","node":{"__ref":"ForumReplyMessage:message:6971727"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCw2OTcxNzIyLDY5NzE3Mjg","node":{"__ref":"ForumReplyMessage:message:6971728"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCw2OTcxNzIyLDY5NzE3Mjk","node":{"__ref":"ForumReplyMessage:message:6971729"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCw2OTcxNzIyLDY5NzE3MzA","node":{"__ref":"ForumReplyMessage:message:6971730"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCw2OTcxNzIyLDY5NzE3MzE","node":{"__ref":"ForumReplyMessage:message:6971731"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCw2OTcxNzIyLDY5NzE3MzE","hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:6971721":{"__typename":"Conversation","id":"conversation:6971721","solved":true,"topic":{"__ref":"ForumTopicMessage:message:6971721"},"lastPostingActivityTime":"2024-05-14T02:55:30.325-07:00","lastPostTime":"2024-05-14T02:55:30.325-07:00","unreadReplyCount":188,"isSubscribed":false},"ModerationData:moderation_data:6971721":{"__typename":"ModerationData","id":"moderation_data:6971721","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:6971721_1":{"__typename":"Revision","id":"revision:6971721_1","lastEditTime":"2023-10-10T05:03:09.220-07:00"},"CachedAsset:theme:customTheme1-1753257999046":{"__typename":"CachedAsset","id":"theme:customTheme1-1753257999046","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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S6 Patch on EA app: Game takes you back to EA app when trying to play","moderationData":{"__ref":"ModerationData:moderation_data:6971722"},"body":"@minimalv3 Same problem.
Steam version.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"40","kudosSumWeight":4,"postTime":"2023-10-10T06:01:29.560-07:00","lastPublishTime":"2023-10-10T06:01:29.560-07:00","metrics":{"__typename":"MessageMetrics","views":9655},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1934313":{"__typename":"User","id":"user:1934313","uid":1934313,"login":"WesperLynd","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-09-21T06:43:23.344-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-6.svg?time=1721239591000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1934313"},"ModerationData:moderation_data:6971723":{"__typename":"ModerationData","id":"moderation_data:6971723","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6971723":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1934313"},"id":"message:6971723","entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6971721/message:6971723","revisionNum":1,"uid":6971723,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumTopicMessage:message:6971721"},"conversation":{"__ref":"Conversation:conversation:6971721"},"subject":"Re: S6 Patch on EA app: Game takes you back to EA app when trying to play","moderationData":{"__ref":"ModerationData:moderation_data:6971723"},"body":"

+1 Same problem

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"22","kudosSumWeight":3,"postTime":"2023-10-10T06:58:03.892-07:00","lastPublishTime":"2023-10-10T06:58:03.892-07:00","metrics":{"__typename":"MessageMetrics","views":9599},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":23,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:2411296":{"__typename":"User","id":"user:2411296","uid":2411296,"login":"portessar","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-02-11T15:21:59.073-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-10.svg?time=1721239691000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2411296"},"ModerationData:moderation_data:6971724":{"__typename":"ModerationData","id":"moderation_data:6971724","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6971724":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2411296"},"id":"message:6971724","entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6971721/message:6971724","revisionNum":1,"uid":6971724,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6971723"},"conversation":{"__ref":"Conversation:conversation:6971721"},"subject":"Re: S6 Patch on EA app: Game takes you back to EA app when trying to play","moderationData":{"__ref":"ModerationData:moderation_data:6971724"},"body":"

Same here, Season 6 splash screen appears for a few seconds then I get returned to the EA app.

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Hi @minimalv3,

\n\n

Just for the record; you're playing the game directly via the EA app, not via Steam or Epic, right?

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I also deleted the \"documents/Battlefield 2042\" folder...

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\"Process Information
PID: 7080
EXE: C:\\Program Files\\Electronic Arts\\EA Desktop\\EA Desktop\\EADesktop.exe
STARTED: Di, Okt 10 2023 04:11:13
WARN 04:11:13 ( 0) 23364 IGOTelemetry.cpp: 77 Unable to retrieve telemetry prod id
WARN 04:11:13 ( 0) 23364 IGOTelemetry.cpp: 87 Unable to retrieve telemetry timestamp
WARN 04:11:13 ( 2) 23364 DllMain.cpp: 2190 isIGOSharedMemoryNew=1
WARN 04:11:13 ( 0) 23364 DllMain.cpp: 2204 Creating IGO Mutex
INFO 04:11:13 ( 3) 23364 DllMain.cpp: 2290 Info Display: disabled
INFO 04:11:13 ( 0) 23364 DllMain.cpp: 2293 64-bit DLL Process attach - 17
INFO 04:11:13 ( 8) 23364 DllMain.cpp: 2330 parent process name: (size 0)
INFO 04:11:13 ( 0) 23364 mhook.cpp: 442 TrampolineAlloc: for 00007FF9E7C75750 (DoDragDrop) between 00007FF967C85750 and 00007FFA67BF5750
INFO 04:11:13 ( 0) 23364 mhook.cpp: 192 mhooks: BlockAlloc: Allocated block at 00007FF9E7B30000 as 282 trampolines
INFO 04:11:13 ( 0) 23364 mhook.cpp: 442 TrampolineAlloc: for 00007FF9E955E7C0 (SetFocus) between 00007FF96956E7C0 and 00007FFA694DE7C0
INFO 04:11:13 ( 0) 23364 mhook.cpp: 442 TrampolineAlloc: for 00007FF9E955AF00 (SetForegroundWindow) between 00007FF96956AF00 and 00007FFA694DAF00
INFO 04:11:13 ( 0) 23364 mhook.cpp: 442 TrampolineAlloc: for 00007FF9E95BA280 (BringWindowToTop) between 00007FF9695CA280 and 00007FFA6953A280
INFO 04:11:13 ( 0) 23364 mhook.cpp: 442 TrampolineAlloc: for 00007FF9E9534090 (SwitchToThisWindow) between 00007FF969544090 and 00007FFA694B4090
INFO 04:11:13 ( 0) 23364 mhook.cpp: 442 TrampolineAlloc: for 00007FF9E955EAA0 (ShowWindowAsync) between 00007FF96956EAA0 and 00007FFA694DEAA0
INFO 04:11:13 ( 0) 23364 mhook.cpp: 442 TrampolineAlloc: for 00007FF9E955EA90 (ShowWindow) between 00007FF96956EA90 and 00007FFA694DEA90
INFO 04:11:13 ( 0) 23364 mhook.cpp: 442 TrampolineAlloc: for 00007FF9E955E9D0 (SetWindowPos) between 00007FF96956E9D0 and 00007FFA694DE9D0
INFO 04:11:13 ( 0) 23364 mhook.cpp: 442 TrampolineAlloc: for 00007FF9E955E660 (SetActiveWindow) between 00007FF96956E660 and 00007FFA694DE660
INFO 04:11:13 ( 0) 23364 mhook.cpp: 442 TrampolineAlloc: for 00007FF9E8750460 (CreateFileW) between 00007FF968760460 and 00007FFA686D0460
WARN 04:11:29 (16288) 22232 DllMain.cpp: 2067 SetIGOAPIUsage: pid=2342 IGO API=1 ⚽
WARN 04:15:11 (221897) 22232 DllMain.cpp: 2067 SetIGOAPIUsage: pid=2342 IGO API=1 ⚽
WARN 04:18:25 (193528) 22232 DllMain.cpp: 2067 SetIGOAPIUsage: pid=2342 IGO API=1 ⚽
WARN 04:19:22 (57275) 22232 DllMain.cpp: 2067 SetIGOAPIUsage: pid=2342 IGO API=1 ⚽
WARN 04:21:30 (128496) 22232 DllMain.cpp: 2067 SetIGOAPIUsage: pid=2342 IGO API=1 ⚽
WARN 04:23:36 (125725) 22232 DllMain.cpp: 2067 SetIGOAPIUsage: pid=2342 IGO API=1 ⚽\"","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2023-10-10T07:24:27.304-07:00","lastPublishTime":"2023-10-10T07:24:27.304-07:00","metrics":{"__typename":"MessageMetrics","views":9390},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":5,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:38":{"__typename":"Rank","id":"rank:38","position":50,"name":"Rising Novice","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:1876952":{"__typename":"User","id":"user:1876952","uid":1876952,"login":"astiiiik","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2013-06-18T15:00:39.882-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"},"rank":{"__ref":"Rank:rank:38"},"entityType":"USER","eventPath":"community:tghpe58374/user:1876952"},"ModerationData:moderation_data:6971728":{"__typename":"ModerationData","id":"moderation_data:6971728","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6971728":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1876952"},"id":"message:6971728","entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6971721/message:6971728","revisionNum":1,"uid":6971728,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6971726"},"conversation":{"__ref":"Conversation:conversation:6971721"},"subject":"Re: S6 Patch on EA app: Game takes you back to EA app when trying to play","moderationData":{"__ref":"ModerationData:moderation_data:6971728"},"body":"@minimalv3 same thing game just doesn start","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"43","kudosSumWeight":1,"postTime":"2023-10-10T08:02:54.165-07:00","lastPublishTime":"2023-10-10T08:02:54.165-07:00","metrics":{"__typename":"MessageMetrics","views":9489},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1897560":{"__typename":"User","id":"user:1897560","uid":1897560,"login":"Purest89","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-10-10T08:20:30.418-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-4.svg?time=1721239543000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1897560"},"ModerationData:moderation_data:6971729":{"__typename":"ModerationData","id":"moderation_data:6971729","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6971729":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1897560"},"id":"message:6971729","entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6971721/message:6971729","revisionNum":1,"uid":6971729,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumTopicMessage:message:6971721"},"conversation":{"__ref":"Conversation:conversation:6971721"},"subject":"Re: S6 Patch on EA app: Game takes you back to EA app when trying to play","moderationData":{"__ref":"ModerationData:moderation_data:6971729"},"body":"

After the update i play the game like 10 min and then i get crash without error , playing on EA manag 13900k 4090

Whats wrong with ur game , for what i have spend 70$????

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"185","kudosSumWeight":2,"postTime":"2023-10-10T08:22:37.346-07:00","lastPublishTime":"2023-10-10T08:22:37.346-07:00","metrics":{"__typename":"MessageMetrics","views":9459},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:2814744":{"__typename":"User","id":"user:2814744","uid":2814744,"login":"wepu5h_cudy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-04-16T11:28:30.321-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-6.svg?time=1721239591000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2814744"},"ModerationData:moderation_data:6971730":{"__typename":"ModerationData","id":"moderation_data:6971730","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6971730":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2814744"},"id":"message:6971730","entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6971721/message:6971730","revisionNum":1,"uid":6971730,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumTopicMessage:message:6971721"},"conversation":{"__ref":"Conversation:conversation:6971721"},"subject":"Re: S6 Patch on EA app: Game takes you back to EA app when trying to play","moderationData":{"__ref":"ModerationData:moderation_data:6971730"},"body":"

same here -.-

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Same

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S6 Patch on EA app: Game takes you back to EA app when trying to play","moderationData":{"__ref":"ModerationData:moderation_data:6971797"},"body":"

Accepting as solution for visibility purposes only.

\n\n

This thread is for EA app players only.

If you're playing via Steam, please go to this thread.

\n\n

Hi everyone,

\n\n

In order for the teams to investigate the issue, we would like to ask you a couple of questions:

\n\n

Read this first 👇

1. Are you seeing the EA anticheat splash screen fully loading up with a white bar? Or does it not fully load? (See image)

\n\n

2. Please share an EA app Error Report ID with us and share the Error Reporter ID here in the thread.

👉 Using the EA Error Reporter in the EA app 👈

\n\n

Possible workarounds:

\n\n

1. Uninstall a program called \"CryptoPro\" if you have it installed.

\n\n

I see that a lot of you have this software installed, which seems to be causing issues with Battlefield 2042 and EA anticheat.

\n\n

2. Make sure that Battlefield 2042 and EA anticheat are excluded from any antivirus software and that it's not blocked by the Windows Exploit Protection or Control Flow guard (CFG).

\n\n

Open your installed antivirus, antimalware, or firewall blocker and make an exclusion for Battlefield 2042.

\n\n

In addition to that, turn of Control Flow guard (CFG) for Battlefield 2042 in Windows by following these steps:

Open your PC Settings,
Open Windows Security Settings,
Click on \"App & Browser control\",
Click on \"Exploit protection settings\",
Click on \"Program settings\",
Click on \"Add program to customize\",
Click on \"Choose exact file path\",
Navigate to where you have installed Battlefield 2042 and click on the 'BF2042.exe' file,
Click on \"Open\",
Scroll down to Control Flow guard (CFG),
Click on \"Override system settings\",
Make sure it's switched to the \"Off\" position,
Click on \"Apply\".

Thanks to @LandoCaIrissiann for sharing these steps. 🙂

\n\n

Once we have enough information and details, the teams can start their investigation into the issue.

\n\n

Many thanks in advance!

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/discussions/ufc-franchise-discussion-en/gameface-ufc/11434434