Re: S5 Update not working

by EA_Kent
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Original Post

S5 Update not working

[ Edited ]
★★★ Newbie

So I opened Origin, and Apex began an update for season 5. However the update only says "preparing..." It won't move passed that. Also I've done basic trouble shooting i'm hardwired in, ran speed test everything is on, and working fine

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Re: S5 Update not working

Community Manager

Hi @Grimzzly94

 

I ran into this myself, but it eventually just started the download automatically after a bit. You may just need to wait it out for a while, and the download should start up. 

 

If that doesn't work, you can also try pausing and resuming the download if you have the option in Origin. I've seen cases where that can help the download pick up. 

 

 

/Kent

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