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Re: Russian player need help

by 11sslon11
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Original Post

Re: Russian player need help

Community Manager

Hey everyone, 

 

Regarding the Error: 2000 issue. 

 

  • With the recent Battlefield V 11-26-2018 server update (no client update needed), we’ve resolved issues where players with Russian IPs were not able to connect to the Battlefield V servers. Although we’ve resolved the majority of these connection issues for these players, please let us know if you experience any additional connectivity issues.

What can help is is to remove the Battlefield V document folder, this will remove bad settings and cached information. 

OBS: This will remove all settings and local progression for single player. 

 

Thank you for your patience! 

 

/Atic 

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Message 131 of 177 (323 Views)
Highlighted

Re: Russian player need help

[ Edited ]
★★★★ Novice

Battlefield V.png@EA_Atic I have the same problem. Battlefield 4 and 1 work and there is no such problem. I tried everything and the provider called he says sending packets is going fast.
mistrust and disappointment

Message 132 of 177 (287 Views)

Re: Russian player need help

Community Manager

Hey @11sslon11, I'm assuming it's saying you can't go Online? Wha kind of troubleshooting have you done to try to solve it?


/Atic

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* Tag me with @EA_Atic if you are responding to me. Thumbs up

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Message 133 of 177 (269 Views)

Re: Russian player need help

[ Edited ]
★★★★ Novice

@EA_Atic
1) I used everything that is written in this site
https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/
2) changed DNS
3)and what was written above did not help either

Message 134 of 177 (259 Views)

Re: Russian player need help

★★★★ Novice
Still same problem!
Lost connection with server.
Connection with EA server is lost.
Message 135 of 177 (215 Views)

Re: Russian player need help

Community Manager

Hey @11sslon11, are you PC or console? 

 

Can you try to use a 4g device as a network source and then connect to Battlefield V to see if that improves it for you.

 

Let me know how that works for you. Standard smile 

 

/Atic 

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP. :eahigh_file: 

* If someone has helped and solved your issue please accept it as a solution. Standard smile

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Message 136 of 177 (199 Views)

Re: Russian player need help

★★★★ Novice
@EA_Atic I am a PC user and I have tried to connect a 4g modem connection
Message 137 of 177 (199 Views)

Re: Russian player need help

[ Edited ]
Community Manager

What happen, when you did? @11sslon11

 

/Atic

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP. :eahigh_file: 

* If someone has helped and solved your issue please accept it as a solution. Standard smile

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Message 138 of 177 (194 Views)

Re: Russian player need help

★★★★ Novice
@EA_Atic also did not work
Message 139 of 177 (188 Views)

Re: Russian player need help

★★★★ Novice
@EA_Atic the same problem, but the Internet is even worse
Message 140 of 177 (185 Views)

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