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Re: Russian player need help

by Vell_Velovich_R
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Original Post

Accepted Solution

Russian player need help

[ Edited ]
★★ Apprentice

Hello! 
Russian players need help! 
The absolute inaction of EA Russia! 
The overwhelming majority of players in Russia cannot connect to the EA servers. Trouble 2000 is constantly being released (unabe to connection). 
On the Russian support branch, the community manager (EA_Archi) does not respond to the topic about this error. 
Please inform the head office or the support center of Europe. 

It is impossible to play from Russia. 
EA Russia does not want to take any action to solve this problem. They cannot even officially notify Roskomnadzor (government service for control and supervision in the field of media, mass communications, information technology and communications, protection of the rights of personal data subjects) about the existence of such problems. Roskomnadzor. 

Roskomnadzor may not suspect that it has banned ip addresses that interfere with the normal operation of international EA servers. 
Take action to EA Russia. Insignificant quality of work of the Russian department.

Message 1 of 177 (2,805 Views)

Accepted Solution

Re: Russian player need help

[ Edited ]
Community Manager

Hey everyone,

 

No new status update, we are still investigating it and all the information you have sent on is helping.

 

The team is investigating the issue but no ETA for a fix.

 

We haven't forgotten you. 

 

/Atic

 

EDIT: The problem should be fixed now. Thank you for your patience!

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Message 101 of 177 (1,527 Views)

All Replies

Re: Russian player need help

[ Edited ]
★★★★ Apprentice

Many people in Russia have the same problem. Please report about this. We’ve already done all standard tips to improving connection to EA servers but it hasn’t helped... some time we lost connection in game, some time we have “error:20000” and can’t start the multiplayer game... We’re hoping  for your help Standard smile

Message 2 of 177 (2,755 Views)

Re: Russian player need help

[ Edited ]
★★★★ Novice

Same problem. From November 15 to 16 there were no problems with connection, it played normally. from November 17, connection problems began, namely error 2000. Connection problems continue to this day. EA, can you do anything for the Russian region?

 

Message 3 of 177 (2,729 Views)

Re: Russian player need help

★★★★ Novice

Same here. People in Russia experience very unstable connection to EA online (error 2000). That's impossible to play BF V with such problems. We count on your help!

Message 4 of 177 (2,726 Views)

Re: Russian player need help

★★★★ Novice

fix the errorFrown

Message 5 of 177 (2,612 Views)

Re: Russian player need help

★★★★ Novice

same problem

Message 6 of 177 (2,594 Views)

Re: Russian player need help

★★★★ Novice
Same here. Can't even change my loadout and can't load server list even if i manage to login. Game just stuck at times and randomly gives access again. Game is good, please do something
Message 7 of 177 (2,568 Views)
Highlighted

Re: Russian player need help

★★★★ Novice

такая же проблема ! 

Message 8 of 177 (2,515 Views)

Re: Russian player need help

★★★★ Novice

Yep, same problem, port forwarding and DNS changes didn't fix anything

Message 9 of 177 (2,511 Views)

Re: Russian player need help

★★★★ Novice

Same here. VPN solves the issue, but increases ping drastically!

Message 10 of 177 (2,435 Views)

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