February 2019
For some reason my rewards tab in game is locked and I can’t access it at all please help really trying to get my pre order bonuses
Solved! Go to Solution.
February 2019
Here is a Tweet from the Global Community Manager, Jesse Anderson:
https://twitter.com/Darokaz/status/1098819574177386497
This is a known issue with Xbox, but try these steps in the Tweet, and you should be able to access your Rewards.
Thanks
- iluminate
February 2019
@kingbadass1123 Hey there. What system is this on?
February 2019
I have the same issue, I am on PC
February 2019
On the xbox 1
February 2019
So is it a problem on your end is it a problem on my end what ever it is can you tell me so I can fix it and get my bonuses please I really just want to play the game and not have to worry about having to fix anything
February 2019
Hey there, @kingbadass1123 and @Darkbluematter.
That's definitely no fun. The Rewards tab should be made available after completing the mission for Prospero. The full checklist to complete before you can claim is this:
When you’ve claimed an item, you’ll see a check mark beside it on the Rewards tab.
Source: https://help.ea.com/en-us/help/anthem/anthem/anthem-edition-rewards
If you've run through the above steps and are still having issues, please let us know.
Arrenai
Did you receive an awesome, helpful response? +XP!
Was your issue resolved by a great post? :eahigh_file: Accept as Solution
ASK. ANSWER. LEVEL UP.
February 2019
I did all of that already
February 2019
And it still isn’t letting me use the rewards tab
February 2019
Here is a Tweet from the Global Community Manager, Jesse Anderson:
https://twitter.com/Darokaz/status/1098819574177386497
This is a known issue with Xbox, but try these steps in the Tweet, and you should be able to access your Rewards.
Thanks
- iluminate
February 2019
It still didn’t work look I need to know how to fix this if not I want my money back I don’t want to give you guys a bad review but I paid for the bonuses and I want to be able to use them so can you please figure out a way to get me what I bought