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Rewards tab locked in game

by kingbadass1123
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Original Post

Re: Rewards tab locked in game

★★★★ Novice

Now it opens but I have none of the armor or the gun 

Message 11 of 28 (461 Views)

Pre order armoir packs and gun didn’t appear in my rewards

★★★★ Novice

I have paid the 80 dollars for the legion of dawn edition of anthem and I didn’t get any of the armor packs or the gun how do I fix please help asap

Message 12 of 28 (451 Views)

Re: Pre order armoir packs and gun didn’t appear in my rewards

Community Manager

@kingbadass1123 I'm not showing the Legion of Dawn edition on the account you're posting with. Are you gamesharing?

-EA_Cade
Message 13 of 28 (441 Views)

Re: Rewards tab locked in game

★★★★ Novice

Same here. I have the same issue.

 

I play on pc .....so origin yea

 

I have tried evrthing and up to this point, it is still not working.

 

For some reason my rewards tab in game is locked and I can’t access it.

 

all i'm trying to do is get my pre order bonuses.

 

PLEASE HELP!!!! 

Message 14 of 28 (413 Views)

Rewards tab in-game is locked on PC

★★★★ Novice

For some reason, my rewards tab in game is locked and I can’t access it at all.

 

please help!!!!

 

just really trying to get my pre-order bonuses.

 

I play on PC,  so I use origin.

 

I am around level 14 now in Anthem and my rewards Tab is still greyed out and can't be accessed.

 

When will this be fixed ?????????

Message 15 of 28 (439 Views)

Re: Rewards tab locked in game

★★★★ Novice

I'm at around level 14 right now and it is still greyed out

Message 16 of 28 (412 Views)

Re: Rewards tab locked in game

Community Manager

@EmperorDamion1 Sorry for the delay, just to be sure -  you've done the Prospero mission to gather the 3 embers already correct?

-EA_Cade
Message 17 of 28 (382 Views)

Re: Rewards tab locked in game

★★★★ Novice

I have this same problem.  I have been going back and forth with EA's terrible customer service for 4 days and still nothing.  Also bought shards that have not been credited to my account.  They are supposedly working on that too...

Did you ever get this fixed?  Guessing not...

Message 18 of 28 (361 Views)

Re: Rewards tab locked in game

★★★★ Novice

Yes, I have, a long time ago, I can craft and everything but my rewards tab is still locked. Same with collectibles which you are supposed to be able to use on missions, that's also locked, even though it says i can craft and use them, it is locked. And based on videos on youtube, i have done everything that is required already for it to be unlocked.

 

PLEASE HELP !!!

 

I CANT ENJOY ANTHEM LIKE THIS AND IT IS FRUSTRATING !!!

Message 19 of 28 (318 Views)

Re: Rewards tab locked in game

★★★★ Novice

Hey my rewards tab is still grayed out, hence, cannot access any rewards at all. I'm lev 30 been playing a while and yes I've tried to reinstall the game. Got a standard edition game. Thanks 

Message 20 of 28 (219 Views)

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