Re: Returning player. Lost physical security key.

by cal5465
Reply

Original Post

Returning player. Lost physical security key.

★★★★ Novice

Been out of the game for a few years. Got new PC and wanted to play SWTOR again but can’t login because I can’t find my security key. Searched the web and can’t find any solutions. Doesn’t give me the option to remove security key from the site. Any solutions would be appreciated. 

Message 1 of 5 (568 Views)

Re: Returning player. Lost physical security key.

★★ Novice

In the same boat. No way to unlock my account. No way to contact EA. Phone line just has a recorded message and cuts off.

 

Guess I won't be playing this again.

Message 2 of 5 (541 Views)

Re: Returning player. Lost physical security key.

★★★★ Novice

Well that’s some bologna. Guess I won’t be playing either. 

Message 3 of 5 (525 Views)

Re: Returning player. Lost physical security key.

@cal5465 

 

If you do not have the security key and the auto removal method per this guide does not work , as it needs a valid username and password then calling support to remove the key manually is the way to go. I checked with cs if there was any issues with the phone lines and nothing has been reported as they are taking calls.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 5 (519 Views)

Re: Returning player. Lost physical security key.

★★★★ Novice
@proxos666 Thank you
Message 5 of 5 (505 Views)