February 2019
Hey yo,
We're currently tracking an issue that is causing some Legion of Dawn players to not receive the extra content that came bundled with it.
To get this taken care of we'll need some information from you, Freelancers.
The information we need is as follows:
- Origin, Gamertag, or PSN ID
- Platform
- Date you redeemed the code
- Are you using game share?
- Did your LOD content appear and then disappear or did it never arrive?
If you are able to, please attach a screenshot of your rewards tab in Prospero’s store.
So your report should look something like this -
EA_Cade
Origin
2/22/19
No
Never arrived
Thanks for helping us get to the bottom of this.
Solved! Go to Solution.
April 2019
Hey all,
We've gone through and confirmed that players missing the LoD content entirely were game sharing, this is intended behavior and we'll be closing this down.
Please note, if you are experiencing an issue where you had the content and it has disappeared you'll want to reach out to an advisor at http://bit.ly/EA_Contact_Us for assistance.
Please attach the requested photos as described here http://bit.ly/Provide_PoP so they can take a look at this.
Thanks
February 2019
Foxy Meyer
xbox
2/22/19
yes
never arrived
February 2019
Get 0wned Son
Xbox One
02/22/2019
No
Never Arrived
February 2019
DOPE_BOY_702
PSN
2/21
No
Appears and then continuously Disappears
February 2019
LAYZ2
XBOX ONE
2/23/19
Yes
Never Arrived
February 2019 - last edited February 2019
- Naicen
- Xbox One
- I don't remember the exact date. That was around 15/01/2019, a bit before the VIP Demo
- Using game share with a friend. (he has the LoD items)
- LoD content never arrived
February 2019
@HunterMeyer53 @HawkyyBoii Hey there, if you're game sharing then the Legion of Dawn content goes only to the account that made the purchase.
February 2019
February 2019
Do we know when the problem will be fixed? Really want to access the pre order content
February 2019
Rhespen1985
PS4
2/22/2019
Yes
Never