Report error and not saving data

[HEJHOG100]

Hi Folks

I have issues with saving acheivements on Battlefield 5 the last several weeks. Everytime I get to a new ranks during play, when I either log off or during a session I get the message "can't fetch your report ID used 1108215115088298496. The number changes every time it shows up with this error. I know the points or coins I have earned will not be saved. EA says they are aware of this issue so my next question is can someone tell me if I can reset my cloud data to zero and start from scratch? EA says no way they can help with this. 

Regards 

Hejhog100

[ragnarok013 · Accepted solution]

---

@HEJHOG100 wrote:

Hi Folks

I have issues with saving acheivements on Battlefield 5 the last several weeks. Everytime I get to a new ranks during play, when I either log off or during a session I get the message "can't fetch your report ID used 1108215115088298496. The number changes every time it shows up with this error. I know the points or coins I have earned will not be saved. EA says they are aware of this issue so my next question is can someone tell me if I can reset my cloud data to zero and start from scratch? EA says no way they can help with this. 

Regards 

Hejhog100

---

You could try turning off cloud saves to see if that solves your issue.

[ragnarok013 · Accepted solution]

---

@HEJHOG100 wrote:

Hi Folks

I have issues with saving acheivements on Battlefield 5 the last several weeks. Everytime I get to a new ranks during play, when I either log off or during a session I get the message "can't fetch your report ID used 1108215115088298496. The number changes every time it shows up with this error. I know the points or coins I have earned will not be saved. EA says they are aware of this issue so my next question is can someone tell me if I can reset my cloud data to zero and start from scratch? EA says no way they can help with this. 

Regards 

Hejhog100

---

You could try turning off cloud saves to see if that solves your issue.