Red icon

by Evilstealth88
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Original Post

Red icon

[ Edited ]
★ Novice

Till today I didn't noticed this icon in top right corner of screen

 


https://imgur.com/G5IQNtS

 

Sorry for sad drawing, but I couldn't catch it in game, it only stay for 2-3 seconds.

 

Anyone knows what it means??

 

Thanks in advance

Message 1 of 6 (942 Views)

Re: Red icon

★★★★★ Guide

bad internet connection

Message 2 of 6 (932 Views)

Re: Red icon

Community Manager

It sounds like you may be having issues with your connection @Evilstealth88. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

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Message 3 of 6 (869 Views)

Re: Red icon

★ Novice

I tried all, then I use UO Trace and this is a result

 

https://imgur.com/FUacA6e

 

And I finally catch the real look of error in game

 

https://imgur.com/WJjEtAQ

 

And to add I saw this mark on TSM_Viss stream, then he got kicked with error message "Out of sync with server".

Also I noticed that this occure in the beginning of game, then its almost unplayable, maybe for a second or two in mid game.

Message 4 of 6 (848 Views)

Re: Red icon

I've had this issue as well, seeing a red icon for 2 minutes and than my game freezes (and sometimes crashes).

 

As I've never had such issue before today's update (definitely not internet related), I highly expect that the update have caused this.

 

Also, the removal off the graphics settings that can tune down the graphics loads are definitely also not helping. With all settings turned down, I've had no issue with player before this update. Right now it feels like a mess.

 

Message 5 of 6 (779 Views)

Re: Red icon

Community Manager

We'll make sure the team is aware of reported connectivity issues. This was mentioned in Patch 1.1.3 though.

 

One potential cause of hit registration bugs can be simple internet connection problems. In order to determine how much of a factor this is in reality, we have put some time into refining the functionality behind our network problem indicator icons in the upper right of the screen. These icons are now pickier about your connection quality and may show up more frequently than they did before. These icon changes will be useful for us in narrowing down the cause of any bugs that we continue to see. Please continue to share videos and report hit registration issues you still encounter after the patch.

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Message 6 of 6 (771 Views)