Recently relinked account/Greyed out tabs

[EA_Aljo]

@WHO__azuarius 

I'm very sorry, but we're not able to help linking/unlinking accounts over Answers HQ. If support can't help with this then nothing can be done.

[Baphomet6664420]

No resolution for my issue to date.

Seems like when I go to EA Help I end up chatting with a AI bot and go full circle and after confirming my accounts are linked we end on….

” I would like to inform you that as far as concern with Apex it a currently an ongoing issue the game getting crash and our team is working on it to fix it.”

And/Or…

“Our dedicated teams are working hard on the issue to fix it at earliest. I would request you to please keep an eye on our official Website and Social media page for further updates and information. You may follow the below links for reference-

1. Twitter page link here

2. Official website- www.ea.com or help.ea.com”

And/Or…

“I checked with my team and I would like to inform you that this is a known issue and this is been faced by a lot of players around the world. At the moment I am reporting this bug further to the team, Please do not worry, this issue will be resolved as soon as possible and also to mention you can connect on the forums and report this issue and stay updated on our twitter handle to get more information about the bug being fixed

And/Or…

“It won't take long since it is effecting players to not able to play UT so resolving this issue is the top most priority of the EA team for now. Expect it to be fixed really soon.”

I could go on but can feel my blood boiling already.

[EA_Aljo]

@Baphomet6664420 

You previously mentioned unlinking your account. Support can't assist with this since you will need to wait until the date you're seeing before linking again.

[Baphomet6664420]

@EA_Aljo EA help says the account is linked and why doesn’t the message say “relink” after that date instead on “unlink”? Screenshot attached with green check beside my user name indicating IS linked

[EA_Aljo]

@Baphomet6664420 

Since you can only unlink an account every 6 months, you'll need to wait until that date is hit before taking that action. Which is why you don't see the relink option since you need to unlink first.

[Baphomet6664420]

@EA_Aljo Understood but surely EA has a solution to this problem instead of asking all these users to wait 6 months and hope it self corrects after a time out. I am guessing not and will need to sit in the queue due to an honest and quite common mistake.

[Kstan777]

@Baphomet6664420 you can try contacting support through chat here.  Explain your situation and they may be able to do it. It has worked for some people! 

[Baphomet6664420]

@Kstan777 I tried that 3-4 times now and get a pre formatted response from the list I posted. EA does not seem interested in helping, only making excuses.

[Kstan777]

@Baphomet6664420 Aw man sorry about that. Lots of people in the past had success relinking accounts when they were able to talk to a real person through chat.

[WHO__azuarius]

I see... sorry for interrupting. Frankly out of options, but I'll try to contact support again. Thank you for your response.