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whoisantt's avatar
whoisantt
2 years ago
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Recently relinked account/Greyed out tabs

I recently relinked my account and now everything is greyed out and my currency all day -9999. How do i fix ?

  • kreatora's avatar
    kreatora
    4 years ago
    @Tosterrek

    W bibliotece Steam kliknij na grę, a następnie na ikonę koła zębatego po prawej stronie. Z listy opcji wybierz Zarządzaj, a następnie Klucz CD

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @whoisantt 

    If you changed the linked accounts, your content and progress will be lost. To get it back, you'll need to relink the original accounts. However, accounts can't be linked again for 6 months. More information on this can be found here.

  • whoisantt's avatar
    whoisantt
    2 years ago

    I didn’t change a linked account. I added my xbox to my old ea account and this happened. 

  • whoisantt's avatar
    whoisantt
    2 years ago
    @EA_Aljo i didn’t change a linked account. I added my xbox to my old account and this happened
  • whoisantt's avatar
    whoisantt
    2 years ago
    @EA_Aljo playstation. and then i bought an xbox played on xbox forgot. had an old apex account so i linked my xbox account to my old platform so i can get all my stuff. but that obviously ain’t work because now i don’t have anything
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @whoisantt 

    It sounds like you unlinked your Xbox gamertag from one EA account and linked it to another. Is that correct?

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I recently relinked my account and now everything is greyed out and my currency all day -9999. How do i fix ?

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I recently relinked my account and now everything is greyed out and my currency all day -9999. How do i fix ?

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Recently relinked account/Greyed out tabs","moderationData":{"__ref":"ModerationData:moderation_data:5719565"},"body":"

Hi there, @whoisantt 

\n\n

If you changed the linked accounts, your content and progress will be lost. To get it back, you'll need to relink the original accounts. However, accounts can't be linked again for 6 months. More information on this can be found here.

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I didn’t change a linked account. I added my xbox to my old ea account and this happened. 

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@whoisantt 

\n\n

What platform are you playing Apex on?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"60","kudosSumWeight":0,"postTime":"2023-07-21T09:01:53.050-07:00","lastPublishTime":"2023-07-21T09:01:53.050-07:00","metrics":{"__typename":"MessageMetrics","views":2457},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-technical-issues-en/message:5719564/message:5719568","repliesCount":43,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:5719569":{"__typename":"ModerationData","id":"moderation_data:5719569","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5719569":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4955911"},"id":"message:5719569","revisionNum":1,"uid":5719569,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:5719568"},"conversation":{"__ref":"Conversation:conversation:5719564"},"subject":"Re: Recently relinked account/Greyed out tabs","moderationData":{"__ref":"ModerationData:moderation_data:5719569"},"body":"@EA_Aljo xbox","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"13","kudosSumWeight":0,"postTime":"2023-07-21T09:02:21.537-07:00","lastPublishTime":"2023-07-21T09:02:21.537-07:00","metrics":{"__typename":"MessageMetrics","views":2456},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-technical-issues-en/message:5719564/message:5719569","repliesCount":42,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:5719570":{"__typename":"ModerationData","id":"moderation_data:5719570","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5719570":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:35"},"id":"message:5719570","revisionNum":1,"uid":5719570,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:5719569"},"conversation":{"__ref":"Conversation:conversation:5719564"},"subject":"Re: Recently relinked account/Greyed out tabs","moderationData":{"__ref":"ModerationData:moderation_data:5719570"},"body":"

@whoisantt 

\n


Were you playing on a different platform before?

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@whoisantt 

\n\n

It sounds like you unlinked your Xbox gamertag from one EA account and linked it to another. Is that correct?

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yes 

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@whoisantt 

\n\n

When you link your gamertag to a different account, all your content and progress is lost. You'll need to link it back to the old account to get everything back, but you'll have to wait 6 months to be able to do that again.

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