Recently relinked account/Greyed out tabs

by whoisantt
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Original Post

Re: Recently relinked account/Greyed out tabs

Community Manager

@Kstan777 

 

Thanks for understanding. Really appreciate that. We're working to get this resolved as soon as we can. Definitely hate to see you all having trouble.

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Message 21 of 42 (292 Views)

Re: Recently relinked account/Greyed out tabs

★★★★★ Newbie

I'm having the same issue after linking my PlayStation account with my Xbox account. Is there any way that i could bypass the six months wait to unlink my Xbox account?

Message 22 of 42 (232 Views)

Re: Recently relinked account/Greyed out tabs

Community Manager

@DrDeath0102 

 

I'm very sorry, but we're not able to bypass the 6 month limit.

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Message 23 of 42 (229 Views)

Re: Recently relinked account/Greyed out tabs

★★ Novice

So to clarify…..XBox Live was unlinked accidently and cannot be relinked until after March 5, 2024?

Image attached

Message 24 of 42 (193 Views)

Re: Recently relinked account/Greyed out tabs

★★ Guide

@Baphomet6664420 Contact support through chat here. They can relink the account for you. You don't have to wait until 2024.

Message 25 of 42 (180 Views)

Re: Recently relinked account/Greyed out tabs

Community Manager

@Baphomet6664420 

 

Yes

 

@Kstan777 

 

There is no guarantee support will link your account before those 6 months have expired.

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Message 26 of 42 (149 Views)

Re: Recently relinked account/Greyed out tabs

★★ Novice

Been on chat twice now without a resolution.

Still hoping they can fix it. Be a shame to

lose all that progress and 4 mythics etc….spent a fair bit of $$$ on this Apex Legends game. Will not be back if not corrected but fingers crossed. 
Thanks to all guidance. :-)

Message 27 of 42 (136 Views)

Re: Recently relinked account/Greyed out tabs

★★ Novice
@Baphomet6664420 Still no fix to this problem. Shows as still linked to MS account but Apex Legends screen will not load and get -999
Message 28 of 42 (96 Views)

Re: Recently relinked account/Greyed out tabs

★★ Guide
@Baphomet6664420 yeah I've been stuck like this for 4 months now. Seems like I've exhausted all my options and just have to hope Respawn fixes it.
Message 29 of 42 (87 Views)

Re: Recently relinked account/Greyed out tabs

★★ Novice

hey, I know this is unrelated issue and not sure if I'm allowed to post my issue here, but I made my own thread 2 months ago and have no replies. I unlinked my EA and Steam, linked EA account to a different Steam (should've done my research), and now I can't link back the old EA and Steam accounts anymore. It's been 6 months and it says the EA is already linked and I can't link them. Support says they can't force it and I haven't been able to play Apex in half a year at this point. Is there a way someone can brute force the accounts to link? And I will have my account data back? Sorry for posting in someone else's thread, I wasn't sure if anyone would respond even if I made a new thread.

Message 30 of 42 (79 Views)