Re: Can't access my account due to mobile auth

by TE5LA
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Accepted Solution

Re: Can't access my account due to mobile auth

[ Edited ]
★ Apprentice

This does not work because you need the password AND code to login to the account on the website.

 

You cannot activate the mobile app without a code either.

 

I need my mobile app security removed. I was directed to these forums to fix this.

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Accepted Solution

Re: Can't access my account due to mobile auth

@TE5LA 

 

See this link 

 

although if your password needs resetting and your key is not functioning correctly then you need to call swtor cs so they remove manually

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 5 (413 Views)

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Re: Can't access my account due to mobile auth

@TE5LA 

 

See this link 

 

although if your password needs resetting and your key is not functioning correctly then you need to call swtor cs so they remove manually

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 5 (414 Views)

Re: Can't access my account due to mobile auth

★ Apprentice

Thanks, I got it. I did not see the link at first that you needed to click so they would send a code to remove the authenticator, then another code to login.

Message 3 of 5 (407 Views)

Re: Can't access my account due to mobile auth

@TE5LA 

 

Glad to hear it is all sorted for you

 

May The Force be With You

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 5 (399 Views)

Re: Can't access my account due to mobile auth

★ Apprentice

This is not the droid you are looking for.

 

Move along...

Message 5 of 5 (397 Views)