Random freezes and disconnects in main menu

[SerenityINsB]

When I play Apex my game freeze during a match it wasn't happening to me before

[Anthreas1]

Bump and same issue. This is not solved. 5-10 second freeze then a connection timeout.

AMD fx6350

16gb ram

1070 Nvidia 

SSD Samsung 850 pro

Windows 10

I've updated all drivers/chipsets/BIOS, tried different types of internet connections, running as administrator, and reinstalling. Hell I even did a fresh clean windows install. 

[xChaMate]

yes ihave the same problem and the error message is "Connection time out" error - ea.com/unable-to-connect.

[Heimdal16]

still waiting for a update pls devs 

[Heimdal16]

they updated the game but still crashing good job EA they dont care us

[BuchnoStrelec420]

Yeah, same here. Still freezing and disconnecting ("Connection time out" error - ea.com/unable-to-connect.") after update. Can you please just release a hotfix for us that we can play normally and we must not wait next week or two for update?

FX 6300

GTX 1050 TI

8GB DDR3

[ItzMeFlash]

anyone have a fix yet???

[WhiteFoxSG]

Having the same Issue. I've tried all suggested methods except for shutting down cores. 

FX-6300
12GB RAM
AMD RX 480
256 SSD

100GB Fiber connection. I get the same Error cannot connect message every so many minutes, no matter what I try. Please please fix this soon. 

[7JG26Godman]

No fix but disabling 5th and 6th cores in bios apparently helps some people. That fix is not for me however so I haven't tried

[BuchnoStrelec420]

Yeah, but you can do it also in msconfig. You must choose here to start system with 4 cores and then restart. Temporary solution which works. Hope we will get update soon.