Re: Random crashing

by EA_Atic
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Original Post

Random crashing

★★★ Apprentice

Ever since the latest update, my game just crashes randomly.

Also, when I select ranked leagues, my game just stutters out, and I get booted off the server.

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Re: Random crashing

EA DICE Team

Hey, @TheRealUth  can you try to do a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. Standard smile

 

/Atic

Message 2 of 5 (239 Views)

Re: Random crashing

★★★ Apprentice

I have done multiple reboots
I have no overlays, and I have no streaming software running

 

I have included the dxdiag as a file

Message 3 of 5 (228 Views)

Re: Random crashing

★★★ Apprentice
@EA_Atic hello
Message 4 of 5 (208 Views)

Re: Random crashing

EA DICE Team
Do you often crash or rarely? @TheRealUth

Is anything overlocked in the PC?

Could you try to run APEX and Steam or Origin as Admin depending on which you use.

/Atic
Message 5 of 5 (187 Views)