Random crashes to desktop

by Nate55B
Reply

Original Post

Re: Solution for crash at game launch / Alt + Tab / Windows 10 1709.

★★★ Newbie

Also it does still crash for me frequently. Can reduce the frequency of crashes by using DX11 and a bit lower graphics settings. Then, doing something like pressing F1 or ESC is a good trigger for an immediate crash and return to desktop.

 

My rig is 

GF GTX 1060 6 GB, latest drivers

16GB RAM

i5 2500K

Win 10 v1803

1680x1050

Temperature of my system stays below 140F / 60C.

 

If not crashing, then I can run the game using Ultra settings without problems.

 

With DX12 it was sometimes crashing when optimizing shaders and RAM consumption reached approx 10GB.

 

 

Message 201 of 266 (661 Views)

Re: Solution for crash at game launch / Alt + Tab / Windows 10 1709.

Champion
Yes, Random mostly on GA for me. PC version. When there are lots of shots being fired. Starts right back and runs fine after. Perhaps days between.
GLHF - Good Luck Have Fun.
If any message helps you, please give it a bit of XP!
Volunteer EA Answers HQ. I dont work for EA.
Message 202 of 266 (624 Views)

Re: Solution for crash at game launch / Alt + Tab / Windows 10 1709.

★★★★ Novice

I'll try again tonight, but I am 99.9% certain that the experience will be no better.

Message 203 of 266 (620 Views)

Random crashes to desktop

★ Novice

I have only had the game for a couple days now but the game just doesn't seem to run right. At random moments in the game, more noticeably in space battles, the game will freeze for a brief second and then kick me back to my desktop. I don't get any kind of messages when this happens so i have no idea what is going on. I've tried varying levels of detail qualities and resolution levels and then seems to make no difference. All my drivers are up to date. The only thing i can think of that might cause some kind of issue is that Origins is installed on a 120 GB SSD and the game is installed on a 1 TB HDD but i highly doubt that's the problem. I've already tried ruining both programs as an admin with no luck and tired clearing the program and app-data files with no luck either. i have monitored the utilization of my hardware and while there is a high CPU and GPU load depending on the settings the temps stay reasonable the whole time and i never get close to using up all my ram and vram. I'm just really at a loss because when the game crashes i get no error codes or prompts to what might of happened

 

Gigabyte P57w

Intel i7-6700HQ

16 GB Ram

GTX 1060 6g

Windows 10 Home

Message 204 of 266 (1,144 Views)

Re: Random crashes to desktop

Community Manager (retired)

Hey @Nate55B

 

That sounds like a weird issue, especially that SWB2 nor Origin don't show any error messages Thinking

 

My suggestion would be to check your HDD for any errors. Right click the disc and choose properties. First use Check and then Optimise.

 

Screenshot_2.png

 

If it doesn't help, you can also delete those files from STAR WARS Battlefront II folder in Origin Games folder:

 

Screenshot_3.png

Remember to use Origin's repair option before launching the game again.

 

/Ataashi

Message 205 of 266 (1,123 Views)

Re: Random crashes to desktop

★★★★★ Novice

Same here. After today's update game freezes and crashes to desktop. Happens on battle report screen or after player's death on unit coosing screen. I play for 4 montjs now, and nothing happened till today and I had 6-7 crashes during 3 hour random gameplay. So maybe it is a bug????

 
 
 
Message 206 of 266 (1,110 Views)

Re: Random crashes to desktop

[ Edited ]
Community Manager (retired)

Hey @UmeshSkywalker

 

Could you try out the steps, which I listed above and let me know if they helped?

 

I will let our specialists know about the problem right away then Standard smile

 

Edit: Clean boot might also be a good idea!

 

Thanks in advance!

/Ataashi

Message 207 of 266 (1,103 Views)

Re: Random crashes to desktop

★★★★★ Novice

Just installed newest nVidia drivers and deleted files, will check out soon and let you know if that helped Standard smile

Message 208 of 266 (1,091 Views)

Re: Random crashes to desktop

[ Edited ]
★★★★ Apprentice

Same problem here.
It start only today.
Game just freez in battle and after this shut down without error.

Intel i7-7700HQ
32 Gb ram
GTX 1070 - 8Gb (drivers up to date)
SDD 512 (game here)
Windows 10 x64 Home.

Message 209 of 266 (1,076 Views)

Re: Random crashes to desktop

★★★★★ Novice

Nothing changed Frown Can't play whole match, as after random number od deaths it crashes Frown

Message 210 of 266 (1,052 Views)