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[READ FIRST] How To Get An ANSWER!

by Carbonic
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[READ FIRST] How To Get An ANSWER!

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In order for the community to help you with any tech issues you may be having it's always a good idea to make sure your post contains as much information as possible.

 

You should start with an informative subject line such as:

[PS4] - Getting error MEANH23 when loading into various maps
A bad example of a subject line is:

MASS EFFECT HELP!!!

 

In your main post you should then include at least the following:

 

  • Confirm your platform - PS4, XBOX One, or PC
  • Attaching a DXDIAG.txt to your post. Instructions on how to do this can be found here. (if PC)

  • A detailed description of the problem you're having including screenshots and full error codes/messages where applicable
  • Any steps you've already tried to resolve the issue

If in doubt, before posting make sure you've gone through this technical issue checklist before submitting your post:

 

Mass Effect Checklist-01.jpg 

 

If you have a bug to report you can do so here.

 

Feedback and general discussion about the game fits best on the forums on here.


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