November 2017 - last edited November 2017
Hello. Recently I wanted to start playing PvZ heroes again but when I started up the game I didnt get a chance to sync my account... It just asked about my age (I set it above 18) and then sent me to tutorial... Also when I oppen the settings the button isnt there... There is just the Music and SFX bar... I would be really thankful if anybody could help.. I set my age above 18 beacose alot of people said you have to set it above 18 for it to let you sync but still nothing... I emailed EA support but so far in 2 days no response...
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April 2018
November 2017
November 2017
November 2017
November 2017
Sorry, but I never saw this kind of problem before and can't help
November 2017
December 2017
I have this EXACT same problem
December 2017
Well I dont want to bring your hopes down or anything but this post is here for about a month and still no one was able to help me... I hope more people will have this issue so EA can help us...
December 2017
Are you connected to the internet when you play? you might have to re-install the game, which could be a real GRRRRR moment as you could potentially lose anything you have created/gained. I've had to re-install at times to see if the issues I've had are resolved. I have got an account, and I've connected to facebook. Anything you gain as free, EA will replace if lost. But if you've bought cards and have proof they will generally replace. My account button wasn't always visible so I do know/understand your problem. But before you spend too much time building up a set of cards. I suggest you, remove the game and try re-installing, make sure you connected to internet on a stable signal and then when you get an account connect it to FB, and to EA.
December 2017 - last edited December 2017
Hmmm.. I tried this also but I will try it again later once I have time and send you results.