Re: Purchased Physical edition for pc but received no apex coins

by EA_David
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Original Post

Purchased Physical edition for pc but received no apex coins

★ Apprentice

I bought the Lifeline physical edition, and got all the rewards for it, but I didnt get the Apex Coins that were supposed to come with it.

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Re: Purchased Physical edition for pc but received no apex coins

★★ Apprentice

This seems to be extremely common, perhaps specifically for the PC edition. Maybe even affecting all PC editions and none of the console editions? ,':^|

Or maybe not. Anyway it seems to be affecting a lot of PC players. The current story from EA is that we should all wait 24-48 hours for them to get their * together.

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Re: Purchased Physical edition for pc but received no apex coins

★ Apprentice

Yea, pretty obnoxious that PC doesnt get a disc and console does, especially with this added issue.

Message 3 of 7 (471 Views)

Re: Purchased Physical edition for pc but received no apex coins

★★★ Newbie
@MoHuginMedicMan I also got the lifeline edition and It’s been 24 hours for myself and still have no coins in my account.
Message 4 of 7 (455 Views)

Re: Purchased Physical edition for pc but received no apex coins

★ Apprentice

Just got done waiting and talking to support for like an hour, and basically they said "its a known issue, wait some more."

Message 5 of 7 (447 Views)

Re: Purchased Physical edition for pc but received no apex coins

★★ Novice

Same, already spoke to them twice and they said the same thing... wait for 24hrs

Message 6 of 7 (429 Views)

Re: Purchased Physical edition for pc but received no apex coins

Community Manager

Hi guys, sorry for the delay. The coins should all be sent out now, can you check your balances again?

Thanks for the posts, and sorry again for the inconvenience. 

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