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Re: Purchased $10 Apex Coin via Gift Card on Amazon, Didn't Recieve The ApexCoin

by PhazurR
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Original Post

Purchased $10 Apex Coin via Gift Card on Amazon, Didn't Recieve The ApexCoins

★★★★ Newbie

I had $10 left in my Amazon gift card so I decided to purchase a 1,000 Apex Coin to purchase Wattson. I bought the instant access apex coin so it made me link my Origin account to Apex that way it'll transfer the funds over immediately. It never did. I opened up Apex to check and it's still haven't added my 1,000 coins. I contacted EA support on Twitter and they told me to either wait a day for the transaction to come or contact Amazon support. I waited a day, The coins never came and I just got off with Amazon Support. They told me that Amazon only provides the code they get from the devs so they can't do anything even with all the information and that I should go ask EA support again. So now I'm in a slump. I don't know what else to do. I feel cheated out of my money. After publishing this post I will contact EA support again for help a second time. If anyone can give me some tips on how to get help then I would greatly appreciate it.

https://imgur.com/a/UsGNCBC

here's the link to show some information on my order and my origins/apex account.

The order number from Amazon

The linked account

And how I didn't receive any money.

Message 1 of 2 (79 Views)
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Re: Purchased $10 Apex Coin via Gift Card on Amazon, Didn't Recieve The ApexCoin

[ Edited ]
★★ Apprentice

Hey, I know you contacted EA support on Twitter, but you could try a live-chat with these guys:

https://help.ea.com/en/contact-us/?product=apex-legends&platform=pc&category=orders&issue=order-not-...

 

 

Start a live chat, explain your problem and they'll most likely help you right away

Message 2 of 2 (53 Views)

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