Ps4: madden 20 won’t load in.

[PatheticTrout]

Every time I’ve tried to open this game since I’ve installed it yesterday (January 1st, 2020), the screen is stuck at the three dots loading screen, and after 15 mins, my ps4 shuts down. EA please tell me how to fix this, I payed 52$ for a game that doesn’t even work.

[EA_Barry]

@PatheticTrout 

First, just try rebooting your console and router.

Do you have the game installed on an external drive?

Did you install from a disc or via a download?

Thanks.

[Blackalicious5]

I've been playing madden 20 non stop since it came out. But out of nowhere, every time I open it up it gets stuck on the start up loading screen with Mahomes. It will sit there loading for hours and hours and not do anything. I have uninstalled both the game and origin then reinstalled. Tried repairing, running as admin. Still nothing. Also, Origin wont respond to my request for help. All other games on origin work. Anyone know a fix? Thanks 

[jroc-a-fella3307]

In have the same problem!!

[cjrock123456]

Have the same problem with my windows 

[Ballerk1ng]

@PatheticTrout Brooo no joke I am having literally having the same * where my PS4 shuts down after waiting like 20 minutes for the 3 dots, have you found a fix yet because this is so annoying

[Jagermvp]

I’m having the same problem, and I tired all the methods u suggested. This has been happening for a few days now

[EA_Blueberry]

@Jagermvp Hey there!

Do you still need help with this and if so, what steps have you tried so far to fix this and which platform are you on?

[JonhkillerPT]

I have the same problem, why ea doesn’t help us bro? It’s so annoying, we pay money to play this game that doesn’t work.

[EA_Blueberry]

@JonhkillerPT Here to help!

What steps have you tried so far to fix it?

Do you have plenty of space on your hard drive?

Is the game being shared to you?

Do you have any external devices plugged into your PS4?

I understand when a game isn't working it can be frustrating because troubleshooting is the last thing you want to do, but we need some extra info to dive into what's not working from your end to see what's causing this.