Ps4 Battlefield 1 Loading Screen Campaign

[succysuccy123]

Every time I try to play Battlefeild 1 campaign, it gets stuck on an endless loading screen. How do i fix? I tried re-installing and clearing space.

[iluminatethesky · Accepted solution]

Hey @succysuccy123,

Sorry to hear you're experiencing this issue.

Have you also tried restoring the licenses in your PS4 settings, and doing a hard reset on your PS4?

I'm surprised a reinstall didn't work for you as well.

Maybe try getting in contact with EA Support via Live Chat and see if there's more in-depth steps that you can take to resolve this.

You can do so via the link below:

https://help.ea.com/contact-us/

Thank you  

[iluminatethesky · Accepted solution]

Hey @succysuccy123,

Sorry to hear you're experiencing this issue.

Have you also tried restoring the licenses in your PS4 settings, and doing a hard reset on your PS4?

I'm surprised a reinstall didn't work for you as well.

Maybe try getting in contact with EA Support via Live Chat and see if there's more in-depth steps that you can take to resolve this.

You can do so via the link below:

https://help.ea.com/contact-us/

Thank you  

[Ourumov13]

@succysuccy123

please try to rebuild your database, it might help:

https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stability/s...
Good luck 

[EA_Ryan]

Hi @succysuccy123, 

Have you tried the troubleshooting steps provided by @Ourumov13 and @iluminatethesky? (Thanks ) 

Just wanted to check in and see if your issue has been resolved.

Thanks

EA Ryan