I would like my levels restored if possible too. All my heroes were dropped to lvl 37 My account name is Vothen32
Sidious was 224
Vader was 157
Boba was 189
Bossk was 88
Kylo was 82
Iden was 76
Dooku was 93
Maul was 151
Grievous - 112
BB9E - 50
Captain Phasma - 81
Luke - 211
Yoda - 246
Obi wan - 158
Anakin - 158
Leia - 89
Han - 78
Chewbacca - 84
Lando - 53
Finn - 33
Rey - 141
BB8 - 23
Well, I just had contact with EA Support. They said I needed to download my online game save.
I now have all classes level 1, with every star card unlocked (heroes etc. included). But not upgraded.
I have all my guns back, but the challenges are still showing it isn't completed. And so the skins of farm boy Luke and Princess Leia etc are still missing.
After that they said I needed to wait. So now my game account is weird.. Normally you can't have all star cards level 1...
Platform: Xbox One
All of my hero ranks were dropped to 37 and all trooper ranks were dropped to 69. I can remember most of the previous levels though.
Speeder, artillery, and all star fighters(including hero ships) are all the same.
Product: Star Wars Battlefront II
Platform: Microsoft Xbox One
What is your issue related to? In-game levels.
Summarize your bug: In a game of co op a few weeks ago now I realized my Heavy's level dropped from 330-something down to 69. The same was true for all my base classes, all of which were above 150 at least. All heroes above 37 were reduced to 37, most of which were between 50 and 80. For some reason only my Infiltrator levels were reduced to 21, but not my Enforcer or Aerial. Armour level also reduced in the same respect (Artillery and Speeder not high enough to be affected).
What is your gamertag/PSN ID/EA Account name? DeckerMc98
How often does the bug occur? Happened once, has a permanent effect.
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/04/2020
What time did you see the bug? (HH:MM AM/PM) Unsure, midafternoon EST.
In what game mode did the bug occur? Co-Op.
What is your time zone? EST
Steps: How can we find the bug ourselves? Check my collections to view current levels.
What happens when the bug occurs? Only the ranks were downgraded and it has only happened once.
What do you expect to see? My progress restored, accounting for progress I have made since the bug, and if not then compensation of some kind.
Please select your region: North America
AMD or Nvidia Model Number: N/A
I think that’s it for me, i mean 3 weeks? They obviously don’t care anymore or at least not enough, they don’t even give us a proper update on the situation so yeah. I mean they did say they are not supporting this game anymore, sad to see that years of progress/playtime doesn’t seem to matter anymore. I’m sure they trying their best with the people they have but you can’t deny a bug like this would of been fixed straight away when battlefront 2 was still getting supported. I’ll be deleting the game and cherish the fun times i had. I wish everyone the best and i hope for y’all’s sake i am wrong and it gets fixed.