November 2019
Hello I have problems when resetting the password, from an account to recover it, I have put a ticket in the game and they refer me to the telephone help, but I do not speak English, French or German, there is no other way of contact? because I wouldn't want to lose my account
Thank you
November 2019
When you attempt to reset your password on swtor.com are you getting a specific error message?
November 2019
An error has occurred.
November 2019
Have you tried clearing cookies and cache or trying the reset from another browser window?
November 2019
I have deleted cookies, and cache and the same is still happening
November 2019
Have you tried using a different browser all together?
November 2019
yes but still the same
November 2019
If your EA account is linked to your swtor account, you can try changing the email on your EA account to see if it updates your swtor account. This will only happen if they are linked but it's an option you can try.
November 2019
thanks i will try