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Problems with Subscription

by DominatorNL30
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Accepted Solution

Problems with Subscription

★★★ Newbie

Hi, I have a problem with my subscription plan.

 

I subscribed today at  (16:48 local time / Netherlands), the payment is showing in my bank account, the subscription tab on SWTOR.com is saying "You have 59 days of subscription play time remaining" but in game I'm still Preferred Status and it's also not 'tick' at "My Account" tab.

 

My Username: johnjonkonl

 

Plz help 

Message 1 of 144 (1,536 Views)

Accepted Solution

Re: Can't Subscribe

All Subscription issue threads are now being merged into this thread for CS review/actioning when available.

 

SWTOR CS can also be reached by phone (numbers at this link)

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Message 17 of 144 (1,898 Views)

All Replies

Re: Problems with Subscription

Community Manager
I had a look and I was able to get your sub status activated. You should see it in-game when you relog Standard smile

~Kat
Message 2 of 144 (1,517 Views)

Re: Problems with Subscription

★★★ Newbie

thanks for helping me 

 

gr Dominator

Message 3 of 144 (1,512 Views)

Subscription issues

★★★★ Novice

I subscribed today at  (21:04 local time / Russia), the payment is showing in my bank account, the subscription tab on SWTOR.com is saying "You have 29 days of subscription play time remaining" but in game I'm still Preferred Status and it's also not 'tick' at "My Account" tab.

Message 4 of 144 (1,535 Views)

Re: Subscription issues

★★★★ Novice
me too, except mine if F2p which is even worse!
Message 5 of 144 (1,525 Views)

Re: Subscription issues

★★ Novice

Yep, same year here

Message 6 of 144 (1,517 Views)

Re: Problems with Subscription

★★ Novice

Hi, I'm having the same problem with my account. Think you could help me out? Please and thank you!

Message 7 of 144 (1,497 Views)

Re: Problems with Subscription

★★ Novice

username: werdnaman

Message 8 of 144 (1,494 Views)

Subscription Issue

★★★★ Newbie

Hi, I have a problem with my subscription plan.

 

I subscribed today at (2019/04/05 20:55 /GMT+1), the payment is showing in my bank account, the subscription tab on SWTOR.com is saying "You have 29 days of subscription play time remaining" but in game I'm still Preferred Status and it's also not 'tick' at "My Account" tab.

 

My user name is BadRobotPotAto

Message 9 of 144 (1,498 Views)

Problem with subscription

★★ Novice

I purchased my account at 2:59 PM CDT today(4/5/2019) and it still shows a preferred status in game. I would really appreciate some help!

Thanks,

 

Username: werdnaman

Message 10 of 144 (1,501 Views)

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