Problems contacting EA

[YoGl0p]

I was wrongfully banned from apex legends 2 weeks ago, and I'm really struggling with the support site. I'm not sure the emails I'm sending through the "contact ea" page are even going through, because when I try to view the case information, it just sends me to contact option again. I have been trying to contact ea directly through live chat or even phone number, but for the past 2 weeks, I have not seen either of those options show up on the contact options. I'm signed in, and I have my country selected. Can someone please help me get a hold of EA so I can finally get this sorted out?

[EA_Barry]

@YoGl0p 

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

[1234smile4321]

@EA_Barry Hey Barry, I see the 'temporary changes to support options' bit it redirects itself to the first link and there's no mention of temporary changes.

If you're aware, is there anything to be mindful of for waiting on support tickets? I don't see anything in the link.