Problem with update. App still go back to MX-5 Version

[kiraryomaXIII]

I have a problem with update. App didn't get update, So I decide remove & reinstall. OK it's look good, But icon go back to early version(MX-5) and when i play game app show text to me for get new update. But when i go to appstore, NO new update. Please help me.

[EA_Barry · Accepted solution]

@kiraryomaXIII

Please try the following steps as they are likely to help with your issue.

1. Make sure your Google Play Store app is up to date.  It should be version 8.3.73 or later.
2. In Settings -> Display -> Screen Resolution, make sure you are running at FHD+ or WQHD+ resolution (not HD+ resolution).
3. In Settings -> Apps -> Google Play Store -> Storage, tap Clear Data.  Only clearing the cache is not enough.
4. Reboot the device before trying to play again.

Do post your results here, thanks.

[EA_Barry · Accepted solution]

@kiraryomaXIII

Please try the following steps as they are likely to help with your issue.

1. Make sure your Google Play Store app is up to date.  It should be version 8.3.73 or later.
2. In Settings -> Display -> Screen Resolution, make sure you are running at FHD+ or WQHD+ resolution (not HD+ resolution).
3. In Settings -> Apps -> Google Play Store -> Storage, tap Clear Data.  Only clearing the cache is not enough.
4. Reboot the device before trying to play again.

Do post your results here, thanks.