Problem to login on Star wars old republic

by montain12
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Original Post

Problem to login on Star wars old republic

★★★ Novice

Hello, i just change me password, but when i try to login in star war's old republic, i cant...
please any help i can have?

Message 1 of 7 (867 Views)

Re: Problem to login on Star wars old republic

@montain12

 

What is occurring after the password reset when you try to login ? 

 

If your account is tied to an origin account that password will take precedance

 

If you are unable to resolve this give CS a call and they can assist getting you back into your account.

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Message 2 of 7 (839 Views)

Re: Problem to login on Star wars old republic

★★★ Novice

Hey,
i think my problem is the display name, my old display name was titovisqui and now is montain12
because i forget it before, then i have to talk with same guys in Origin, but i cant login with it new display name, because show montain12 is a "false" login and "titovisqui" i think have any word that is offensive, then they block it.

Message 3 of 7 (828 Views)

Re: Problem to login on Star wars old republic

EA Live QV Team

@montain12

SWTOR Display Names don't allow numbers, so your one for the game is probably going to be titovisqui, and your EA/Origin ID would be montain12. I had a look at your SWTOR account, and can confirm you'll need to call in to recover your account.

Message 4 of 7 (797 Views)

Re: Problem to login on Star wars old republic

[ Edited ]
★★★ Novice

i see,
so what is number to call from Brasil, because i didnt seen a number to call from there, i hope there is any number becausa i done all story with all character and will be really sad for lost everythig...

Message 5 of 7 (783 Views)

Re: Problem to login on Star wars old republic

EA Live QV Team

@montain12

This should be correct for Brazil: 00XX442030141826

XX = Carrier Code: 14 (Brasil Telecom), 15 (Telefonica), 21 (Embratel), 23 (Intelig), 31 (Telemar)

Message 6 of 7 (756 Views)

Re: Problem to login on Star wars old republic

★★★ Novice
niceee!!!
really thank you for the help!!!
i will do it !!!
Message 7 of 7 (731 Views)